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Article

Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study

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Department of Nursing, Physiotherapy and Medicine, University of Almeria, 04120 Almeria, Spain
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Emergency Care Unit, Poniente Hospital Health Agency, 04700 El Ejido-Almeria, Spain
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Knowledge and Research Management Department, Primary Care District of Almeria, 04007 Almeria, Spain
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Research Management Department, Primary Care District Poniente of Almeria, 04700 El Ejido-Almeria, Spain
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University Centre of Health Sciences San Rafael, San Juan de Dios Foundation, Nebrija University, 28036 Madrid, Spain
*
Authors to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(15), 5396; https://0-doi-org.brum.beds.ac.uk/10.3390/ijerph17155396
Received: 21 June 2020 / Revised: 22 July 2020 / Accepted: 24 July 2020 / Published: 27 July 2020
(This article belongs to the Special Issue Advances in Communication and Public Health)
The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively. View Full-Text
Keywords: consensus; COVID-19; Delphi method; healthcare providers; telemedicine; video consultation consensus; COVID-19; Delphi method; healthcare providers; telemedicine; video consultation
MDPI and ACS Style

Jiménez-Rodríguez, D.; Ruiz-Salvador, D.; Rodríguez Salvador, M.d.M.; Pérez-Heredia, M.; Muñoz Ronda, F.J.; Arrogante, O. Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study. Int. J. Environ. Res. Public Health 2020, 17, 5396. https://0-doi-org.brum.beds.ac.uk/10.3390/ijerph17155396

AMA Style

Jiménez-Rodríguez D, Ruiz-Salvador D, Rodríguez Salvador MdM, Pérez-Heredia M, Muñoz Ronda FJ, Arrogante O. Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study. International Journal of Environmental Research and Public Health. 2020; 17(15):5396. https://0-doi-org.brum.beds.ac.uk/10.3390/ijerph17155396

Chicago/Turabian Style

Jiménez-Rodríguez, Diana, Diego Ruiz-Salvador, María d.M. Rodríguez Salvador, Mercedes Pérez-Heredia, Francisco J. Muñoz Ronda, and Oscar Arrogante. 2020. "Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study" International Journal of Environmental Research and Public Health 17, no. 15: 5396. https://0-doi-org.brum.beds.ac.uk/10.3390/ijerph17155396

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