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Article

Understanding the Sustainable Usage Intention of Mobile Payment Technology in Korea: Cross-Countries Comparison of Chinese and Korean Users

1
Department of International Trade, Kunsan National University, Kunsan 54150, Korea
2
School of Economics and Management, Northeast Electric Power University, Jilin 132012, China
3
College of Business, Jiaxing University, Jiaxing 314001, China
4
Department of Information Management, National Kaohsiung University of Science and Technology, Kaohsiung 824, Taiwan
*
Authors to whom correspondence should be addressed.
Sustainability 2019, 11(19), 5532; https://0-doi-org.brum.beds.ac.uk/10.3390/su11195532
Received: 8 August 2019 / Revised: 16 September 2019 / Accepted: 1 October 2019 / Published: 8 October 2019
(This article belongs to the Special Issue Information Sharing on Sustainable and Resilient Supply Chains)
Mobile payment (m-payment) enables consumers to perform their payment tasks via a mobile technology platform. In this study, we summarized, evaluated, and expanded upon the literature about m-payment usage intention by synthetically integrating the advantages of three information systems theories into an integrated model, which details the complementary relationship between the objective measures, subjective perception of m-payment services, and m-payment technology–task fit characteristics. Based on a sample of 908 individuals in two different Kakaopay user groups (467 Chinese Kakaopay users in Korea and 441 local Korean Kakaopay users) and the three-model integrated optimization, we integrated the unified theory of acceptance and use of technology model (UTAUT), the information systems success model (D&M ISS), and the task-technology fit model (TTF), considering moderating variables (Chinese and Korea experienced consumers) and multi-group analysis. We chose the factors influencing Chinese and Korean consumers’ usage intention as the research objects, and ultimately achieved our purpose of more accurately predicting consumer behavior patterns to expand the scale of potential Chinese consumers. The empirical results theoretically contribute to academic and practical solutions for the Korean m-payment product and help technology suppliers to stimulate the sustainable growth of Korean mobile payment consumer groups in Korea. View Full-Text
Keywords: mobile payment; UTAUT; D&M ISS; TTF; usage intention mobile payment; UTAUT; D&M ISS; TTF; usage intention
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MDPI and ACS Style

Lin, X.; Wu, R.; Lim, Y.-T.; Han, J.; Chen, S.-C. Understanding the Sustainable Usage Intention of Mobile Payment Technology in Korea: Cross-Countries Comparison of Chinese and Korean Users. Sustainability 2019, 11, 5532. https://0-doi-org.brum.beds.ac.uk/10.3390/su11195532

AMA Style

Lin X, Wu R, Lim Y-T, Han J, Chen S-C. Understanding the Sustainable Usage Intention of Mobile Payment Technology in Korea: Cross-Countries Comparison of Chinese and Korean Users. Sustainability. 2019; 11(19):5532. https://0-doi-org.brum.beds.ac.uk/10.3390/su11195532

Chicago/Turabian Style

Lin, Xin, RunZe Wu, Yong-Taek Lim, Jieping Han, and Shih-Chih Chen. 2019. "Understanding the Sustainable Usage Intention of Mobile Payment Technology in Korea: Cross-Countries Comparison of Chinese and Korean Users" Sustainability 11, no. 19: 5532. https://0-doi-org.brum.beds.ac.uk/10.3390/su11195532

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