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Article

Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis

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Independent Researcher, Gornji kono 8, 20000 Dubrovnik, Croatia
2
School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, China
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School of Hospitality & Tourism, Auckland University of Technology, Auckland 1010, New Zealand
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Division of Tourism, Dongseo University, 55 Centum Jungang-ro, Haeundae-gu, Busan 48058, Korea
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Department of Quantitative Methods, Faculty of Economics and Business Sciences, Universidad Loyola Andalucía, C/Escritor Castilla Aguayo, 4, 14004 Córdoba, Spain
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College of Hospitality and Tourism Management, Sejong University, 209 Neungdong-ro, Gwangjin-gu, Seoul 05006, Korea
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(17), 6968; https://0-doi-org.brum.beds.ac.uk/10.3390/su12176968
Received: 31 July 2020 / Revised: 21 August 2020 / Accepted: 25 August 2020 / Published: 27 August 2020
The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined. View Full-Text
Keywords: cruise tourism crisis; coronavirus disease 2019 (COVID-19); crisis management; qualitative methods cruise tourism crisis; coronavirus disease 2019 (COVID-19); crisis management; qualitative methods
MDPI and ACS Style

Radic, A.; Law, R.; Lück, M.; Kang, H.; Ariza-Montes, A.; Arjona-Fuentes, J.M.; Han, H. Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis. Sustainability 2020, 12, 6968. https://0-doi-org.brum.beds.ac.uk/10.3390/su12176968

AMA Style

Radic A, Law R, Lück M, Kang H, Ariza-Montes A, Arjona-Fuentes JM, Han H. Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis. Sustainability. 2020; 12(17):6968. https://0-doi-org.brum.beds.ac.uk/10.3390/su12176968

Chicago/Turabian Style

Radic, Aleksandar, Rob Law, Michael Lück, Haesang Kang, Antonio Ariza-Montes, Juan M. Arjona-Fuentes, and Heesup Han. 2020. "Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis" Sustainability 12, no. 17: 6968. https://0-doi-org.brum.beds.ac.uk/10.3390/su12176968

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