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Article

Relationship between Emotional Labor and Burnout among Sports Coaches in South Korea: Moderating Role of Social Support

1
Department of Physical Education, Gyeongsang National University, Jinju 52828, Gyeongsangnam-do, Korea
2
Department of Social Physical Education, International University of Korea, Jinju 52833, Gyeongsangnam-do, Korea
3
Department of Sport Marketing, Keimyung University, Daegu 42601, Korea
*
Author to whom correspondence should be addressed.
Academic Editors: Hyo Sun Jung, Hye Hyun Yoon and Meehee Cho
Sustainability 2021, 13(10), 5754; https://0-doi-org.brum.beds.ac.uk/10.3390/su13105754
Received: 12 April 2021 / Revised: 16 May 2021 / Accepted: 17 May 2021 / Published: 20 May 2021
The purpose of this study was to examine the moderating effect of social support in the relationship between three strategies of emotional labor (surface acting, deep acting, and genuine expression) and burnout among sports coaches in South Korea. Data were collected from 259 athletic coaches who were working at secondary schools at Gyeongsangnam-do in South Korea. Results indicated that three emotional labor strategies explained a significant amount of variance in each of the three dimensions of burnout (emotional exhaustion, depersonalization, and reduced personal accomplishment). In regard to the moderating effect, social support significantly moderated the relationship between surface acting and overall burnout. Specifically, the positive effect of surface acting on burnout was weaker for coaches with a high level of social support than those with a low level of social support. Some ways to engage in appropriate emotional labor strategies and to create environments where social support can be easily accessed were discussed. View Full-Text
Keywords: emotional labor strategies; burnout; social support; athlete coach emotional labor strategies; burnout; social support; athlete coach
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MDPI and ACS Style

Ha, J.-P.; Kim, J.-H.; Ha, J. Relationship between Emotional Labor and Burnout among Sports Coaches in South Korea: Moderating Role of Social Support. Sustainability 2021, 13, 5754. https://0-doi-org.brum.beds.ac.uk/10.3390/su13105754

AMA Style

Ha J-P, Kim J-H, Ha J. Relationship between Emotional Labor and Burnout among Sports Coaches in South Korea: Moderating Role of Social Support. Sustainability. 2021; 13(10):5754. https://0-doi-org.brum.beds.ac.uk/10.3390/su13105754

Chicago/Turabian Style

Ha, Jae-Pil, Jae-Hwan Kim, and Jaehyun Ha. 2021. "Relationship between Emotional Labor and Burnout among Sports Coaches in South Korea: Moderating Role of Social Support" Sustainability 13, no. 10: 5754. https://0-doi-org.brum.beds.ac.uk/10.3390/su13105754

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