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Information Technology Governance for Higher Education Institutions: A Multi-Country Study

1
Institute of Scientific Research and Graduate School, Universidad de Lima, Lima 15023, Peru
2
ALGORITMI Center, Department of Information Systems, University of Minho, 4804-533 Guimarães, Portugal
3
Department of Information Science and Technology, Instituto Universitário de Lisboa (ISCTE-IUL), 1649-02 Lisbon, Portugal
*
Author to whom correspondence should be addressed.
Academic Editor: Antony Bryant
Received: 17 March 2021 / Revised: 26 March 2021 / Accepted: 27 March 2021 / Published: 13 April 2021
Information Technology governance (ITG) calls for the definition and implementation of formal practices at the highest level in the organization, involving structures, processes and relational practices for the creation of business value from IT investments. However, determining the right ITG practices remains a complex endeavor. Previous studies identify IT governance practices used in the health and financial sectors. As universities have many unique characteristics, it is highly unlikely that the ITG experiences of the financial and health industry can be directly applied to universities. This study, using Design Science Research (DSR), develops a baseline with advised practices for the university sector. The analysis of thirty-four case studies from the literature review provides a set of practices as a starting point for the development of the baseline model proposal through multiple case studies involving interviews with IT directors, in ten universities in five countries: eight new practices emerge in this study. The model proposed was evaluated by experts. The result is a baseline model with adequate practices for IT governance in universities as well as a set of guidelines for its implementation. Findings revealed that is possible to extend the ITG practices’ baseline when looking at specific contexts. View Full-Text
Keywords: IT governance practices; universities; Design Science Research; case study; model IT governance practices; universities; Design Science Research; case study; model
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MDPI and ACS Style

Scalabrin Bianchi, I.; Dinis Sousa, R.; Pereira, R. Information Technology Governance for Higher Education Institutions: A Multi-Country Study. Informatics 2021, 8, 26. https://0-doi-org.brum.beds.ac.uk/10.3390/informatics8020026

AMA Style

Scalabrin Bianchi I, Dinis Sousa R, Pereira R. Information Technology Governance for Higher Education Institutions: A Multi-Country Study. Informatics. 2021; 8(2):26. https://0-doi-org.brum.beds.ac.uk/10.3390/informatics8020026

Chicago/Turabian Style

Scalabrin Bianchi, Isaías; Dinis Sousa, Rui; Pereira, Ruben. 2021. "Information Technology Governance for Higher Education Institutions: A Multi-Country Study" Informatics 8, no. 2: 26. https://0-doi-org.brum.beds.ac.uk/10.3390/informatics8020026

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