sustainability-logo

Journal Browser

Journal Browser

Product-Service Innovation as a Springboard for Enhancing Sustainable Manufacturing Systems: Challenges & Opportunities for Sustainable Development in Manufacturing Enterprises

A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: closed (31 May 2021) | Viewed by 23871

Special Issue Editors


E-Mail
Guest Editor
Deusto Business School, University of Deusto, Spain
Interests: Product-service innovation; Digitalization; Information technologies; Sustainability

E-Mail
Guest Editor
Birmingham Business School, University of Birmingham, UK
Interests: Product-service innovation; Digitization; SMEs-LSEs internationalization; Sustainability

E-Mail
Guest Editor
Deusto Business School, University of Deusto, Spain
Interests: Product-service innovation; Corporate social responsibility; Territorial competitiveness; Sustainability

Special Issue Information

Dear Colleagues,

Competitive strategies that exclusively focus on the simplistic linear notion of production (design ⇒ manufacture ⇒ use ⇒ disposal) based on the consumption of critical resources are no longer viable in today's manufacturing settings. The 21st century's global business landscape calls for companies to integrate environmental considerations in all aspects of business operations to ensure sustainable and environmentally friendly processes and products. A shift towards more innovation-based business models that permit companies to enhance competitiveness along with sustainability impacts on the economy, society, and the environment is increasingly required. Such a transition, however, is already underway, led by the adoption of servitized strategies that contemplate the integration of differentiated services into manufacturing offerings as a means to innovate in manufacturing contexts, which is a phenomenon described as product–service innovation (PSI).

With only partial results to date, deeper insight is needed into how can PSI provide environmentally friendly operations mechanisms that are specifically tailored to meet sustainability challenges in manufacturing contexts. While previous research in product-based firms suggests that service provision stands to provide a wide range of benefits in terms of recycling (through circularity of resources), optimized stock levels (due to better demand forecasts), extended product lifespan (by extending product usage), and improved product performance (by integrating experiential information), scholarly interest in PSI’s broader effects is relatively recent and requires further investigation that may provide a better understanding of PSI’s entire scope in sustainable business development. Accordingly, the purpose of this Special Issue is to start addressing this important gap in the sustainable business research.

Covered topics will include the identification of pivotal PSI factors for promoting innovative ways to develop sustainable production systems, such as Knowledge/Talent, Strategy, Marketing, Operations, Technology capacity, Territory, Sector/Industry, that are related to intra-organizational and/or inter-organizational collaboration, partners, customers, and/or KIBS, as well as tools or frameworks for developing, assessing, implementing, and governing sustainable and environmentally friendly manufacturing solutions. Exchanges between the aforementioned fields, and joint and cross-cutting works, are also encouraged.

We welcome conceptual and empirical (including case studies) papers that use qualitative, quantitative, or mixed methodologies.

A special session on the Special Issue will be held during the 9th International Conference on Business Servitization (ICBS 2020). The ICBS is an annual international conference for academics and research-oriented practitioners devoted to all areas of Servitization and Product–Service Innovation in industry. The ICBS (www.servitization.org) is one of the leading international conferences for presenting novel and fundamental advances in the field of Servitization. The special session will be chaired by the guest editors, and will be aimed at identifying studies suitable for this Special Issue. Researchers are welcome to present their work and discuss their ideas with the guest editors. Presentation at the special session does not guarantee acceptance of the paper for publication, and attendance at ICBS 2020 is not a precondition for acceptance in the Special Issue.

Dr. Marco Opazo Basáez
Dr. Ferran Vendrell-Herrero
Dr. Lorea Narvaiza Cantin
Guest Editors

References:

  1. Bustinza, O. F., Gomes, E., Vendrell‐Herrero, F., & Baines, T. (2019). Product–service innovation and performance: the role of collaborative partnerships and R&D intensity. R&D Management, 49(1), 33-45.
  2. Bustinza, O. F., Vendrell-Herrero, F., Gomes, E., Lafuente, E., Opazo-Basáez, M., Rabetino, R., & Vaillant, Y. (2018). Product-service innovation and performance. International journal of business environment, 10(2), 95-111.
  3. Opazo-Basáez, M., Vendrell-Herrero, F., & Bustinza, O. (2018). Uncovering productivity gains of digital and green servitization: implications from the automotive industry. Sustainability, 10(5), 1524.
  4. Hojnik, J. (2018). Ecological modernization through servitization: EU regulatory support for sustainable product–service systems. Review of European, Comparative & International Environmental Law, 27(2), 162-175. 
  5. Tukker, A. (2015). Product services for a resource-efficient and circular economy–a review. Journal of cleaner production, 97, 76-91.
  6. Spring, M., & Araujo, L. (2017). Product biographies in servitization and the circular economy. Industrial Marketing Management, 60, 126-137.

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • product end-of-life (EoL) strategy (reuse, repair, reconditioning, remanufacture, and recycling)
  • product lifespan approach (reduced vs. extended life cycles)
  • product life cycle assessment (LCA)
  • product stewardship
  • operations strategy (market push vs. market pull)
  • production system (make-to-stock vs. make-to-order)
  • resource efficiency (renewable and non-renewable)
  • companies' sustainable transition (including large firms and SMEs)
  • reduction of manufacturing/plants environmental impacts (emissions, waste, and/or hazardous materials)
  • process, product, and/or functional upgrading aimed at sustainable outcomes
  • environmental management practices

Published Papers (7 papers)

Order results
Result details
Select all
Export citation of selected articles as:

Research

21 pages, 787 KiB  
Article
Toward Servitized Research: An Integrated Approach for Sustainable Product-Service Innovation
by Wim Coreynen, Arjen van Witteloostuijn and Johanna Vanderstraeten
Sustainability 2021, 13(15), 8422; https://0-doi-org.brum.beds.ac.uk/10.3390/su13158422 - 28 Jul 2021
Cited by 3 | Viewed by 2045
Abstract
This article proposes to bring the sustainable product-service innovation (PSI) field into a next phase—after two phases of exploring why and how firms achieve sustainable PSI growth, we suggest to further focus on finding when they actually do so. Based on prior studies, [...] Read more.
This article proposes to bring the sustainable product-service innovation (PSI) field into a next phase—after two phases of exploring why and how firms achieve sustainable PSI growth, we suggest to further focus on finding when they actually do so. Based on prior studies, we pinpoint and describe two main shortcomings in the current body of PSI literature: (1) an overemphasis on the firm level, and (2) an overuse of descriptive case studies. These shortcomings are used as stepping-stones for formulating a research approach that integrates Multiple Levels (namely, the firm, its environment, and its people), mixes different Methods (both qualitative and quantitative) and that turns researchers to Action (through advice and training). This MLMA approach offers ample new research opportunities and turns the servitization research community into a servitized community by leveraging academic insights to better support firms in improving their economic and environmental performance. Full article
Show Figures

Figure 1

17 pages, 799 KiB  
Article
Digital Transformation in the Chilean Lodging Sector: Opportunities for Sustainable Businesses
by Antonio Farías and Christian A. Cancino
Sustainability 2021, 13(14), 8097; https://0-doi-org.brum.beds.ac.uk/10.3390/su13148097 - 20 Jul 2021
Cited by 12 | Viewed by 3678
Abstract
The lodging industry increasingly relies on digital technology and innovations in various operations in order to develop a competitive strategy and improve their operational activities during the pandemic. Nowadays, digital transformation is a key element for business sustainability. This paper presents an industry [...] Read more.
The lodging industry increasingly relies on digital technology and innovations in various operations in order to develop a competitive strategy and improve their operational activities during the pandemic. Nowadays, digital transformation is a key element for business sustainability. This paper presents an industry case study involving four hotels or lodging companies operating in Chile which have successfully incorporated technology and new communication channels with their clients, carrying out a digital transformation that is key to the competitiveness and survival of their businesses. The results show that the impact of digitalization on sales and visibility of companies in the sector is huge; second, the effects of digital innovation on the management of key processes, both in the back office and in the front office, is very important; third, the incorporation of technology as a standard factor in order to be competitive in the industry is a key element; finally, the problems or obstacles that lodging companies must face in the process of implementing new information technologies. Without digital innovation, this sector would not have been able to survive in times of pandemic. Full article
19 pages, 744 KiB  
Article
Exploring Servitization in Industrial Construction: A Sustainable Approach
by Carlos Galera-Zarco and José Antonio Campos
Sustainability 2021, 13(14), 8002; https://0-doi-org.brum.beds.ac.uk/10.3390/su13148002 - 17 Jul 2021
Cited by 6 | Viewed by 3330
Abstract
Off-site manufacturing is emerging as an advantageous production model in the construction industry. In recent years, many tier 1 construction companies are including off-site production as part of their portfolio. Likewise, this change of model is attracting new entrants to the sector. The [...] Read more.
Off-site manufacturing is emerging as an advantageous production model in the construction industry. In recent years, many tier 1 construction companies are including off-site production as part of their portfolio. Likewise, this change of model is attracting new entrants to the sector. The shift from the traditional on-site construction model to off-site manufacturing is unleashing positive impacts on projects in terms of cost, time efficiency, sustainability, and improved quality. Nonetheless, this phenomenon has yet to be analysed from the perspective of how this change in production processes influences the inclusion of services in company business models. This study explores whether and how industrialisation arises as an enabler for servitization in the construction sector. By means of an in-depth case study, our research identifies different product-service system (PSS) typologies associated with industrial construction and reveals their potential to increase additional services. Furthermore, the research sheds light on how industrial construction provides an opportunity to integrate offers and features that work towards reducing the environmental impact of construction projects and the operation and maintenance of built assets. Full article
Show Figures

Figure 1

29 pages, 1450 KiB  
Article
Digital Product–Service Innovation and Sustainability: A Multiple-Case Study in the Capital Goods Industry
by Alberto de la Calle, Inmaculada Freije and Aitor Oyarbide
Sustainability 2021, 13(11), 6342; https://0-doi-org.brum.beds.ac.uk/10.3390/su13116342 - 03 Jun 2021
Cited by 9 | Viewed by 3674
Abstract
Digitalisation, servitisation, and sustainability are keywords for the current and future development of the manufacturing industry. However, their interaction in the context of an organisation and its supply chain is unclear. This study examines how digital product–service innovation (PSI) or digital servitisation affects [...] Read more.
Digitalisation, servitisation, and sustainability are keywords for the current and future development of the manufacturing industry. However, their interaction in the context of an organisation and its supply chain is unclear. This study examines how digital product–service innovation (PSI) or digital servitisation affects sustainability, considering the triple bottom line perspective, as well as identifies the underlying causes. Moreover, this study analyses the role played by supply-chain strategic collaboration, both internal and external to the company, in digital PSI and sustainability. Using a multiple-case study methodology and B2B market perspective, four companies belonging to the capital goods industry were analysed. Our findings indicate that digitalisation is leveraging both basic and advanced services in their impact on economic and environmental sustainability dimensions, while the results are limited in social sustainability. In addition, supply-chain integration is relevant for digital PSI. Internal integration is required for both basic and advanced services, while external integration is especially important in advanced services. We conclude by emphasising that companies should acquire digital capabilities to develop defensive and offensive business strategies that ultimately affect sustainability. Full article
Show Figures

Figure 1

23 pages, 3476 KiB  
Article
A Bibliometric Analysis of Product-Service Systems’ Design Methodologies: Potential Root-Cause Identification of PSS’ Failures
by Jean-Robert Agher, Patrice Dubois and Améziane Aoussat
Sustainability 2021, 13(11), 6237; https://0-doi-org.brum.beds.ac.uk/10.3390/su13116237 - 01 Jun 2021
Cited by 6 | Viewed by 3184
Abstract
Product-service system (PSS) innovation is acknowledged as a promising way to achieve sustainability through better exploitation of given resources. Nevertheless, PSS implementation is also described as increasing failure risk for companies. Despite that authors have identified paradoxical situations as a source of failure [...] Read more.
Product-service system (PSS) innovation is acknowledged as a promising way to achieve sustainability through better exploitation of given resources. Nevertheless, PSS implementation is also described as increasing failure risk for companies. Despite that authors have identified paradoxical situations as a source of failure while implementing PSS, few researches have focused on understanding the origin of these paradoxes. In this review, we aim at understanding how methodologies cope with the challenges of designing PSS throughout the complete company perimeter as well as how to manage interactions within this perimeter to avoid potential paradoxes and thus failure. To do so, we will rely on the business model innovation literature and, more specifically, the business model canvas to define and discretize the company perimeter. As for the interactions and their imbrication regarding paradoxes appearance, we will refer to Putnam et al. theory to gain deeper understanding of paradoxes-appearance mechanism. Our bibliometric strategy brought us to analyze 14 international articles via our graph, enabling us to highlight that some poles’ interactions during design are partly unaddressed, resulting potentially in the creation of tension sources and therefore potential paradoxes and ultimately implementation failure. Considering this, future research works could focus on defining all significant interactions to consider while designing a PSS as well as the typology of answers to engage while facing tensions. In that respect, these works could provide actionable solutions to lower PSS implementation-failure risk, thus benefiting those who wish to achieve better sustainability through PSS. Full article
Show Figures

Figure 1

18 pages, 811 KiB  
Article
Exploring the Effects of Innovation Strategies and Size on Manufacturing Firms’ Productivity and Environmental Impact
by Jean Pierre Seclen-Luna, Pablo Moya-Fernández and Ángeles Pereira
Sustainability 2021, 13(6), 3289; https://0-doi-org.brum.beds.ac.uk/10.3390/su13063289 - 17 Mar 2021
Cited by 19 | Viewed by 4645
Abstract
In economies that are based on natural resources, efforts to achieve sustainability still seem unclear, especially in manufacturing companies. As a result, from a business perspective, many manufacturers have adopted various strategies to maintain their competitiveness in line with environmental regulations. In addition [...] Read more.
In economies that are based on natural resources, efforts to achieve sustainability still seem unclear, especially in manufacturing companies. As a result, from a business perspective, many manufacturers have adopted various strategies to maintain their competitiveness in line with environmental regulations. In addition to product and process innovation, we have analyzed innovation based on product–service innovation (PSI), or servitization, which is seen as key to promoting more resource-efficient economies. This study examines the effects of innovation strategies on productivity and environmental impact. Based on data extracted from the National Innovation Survey of the manufacturing industries of Peru, a sample of 791 companies were analyzed. Our findings indicate that, although only a few companies carry out product and process innovation and especially product–service innovation, when they do, they have a positive effect on both productivity and environmental impact. However, this relationship is affected by the size of the company. Thus, the innovation strategies have a greater positive effect on environmental impact in large companies than companies with fewer than 50 employees. Finally, despite the importance of product–service innovation, it seems that this strategy is not yet established in Peruvian manufacturing companies. Given the positive effect on productivity and environmental impact, we conclude by emphasizing the importance of establishing public policies aimed at disseminating and promoting this type of innovation, with specific support for companies with fewer than 50 employees. Full article
Show Figures

Figure 1

14 pages, 316 KiB  
Article
Should Manufacturers Support the Entire Product Lifecycle with Services?
by Oscar F. Bustinza, Ferrán Vendrell-Herrero, Francisco J. Sánchez-Montesinos and José Antonio Campos-Granados
Sustainability 2021, 13(5), 2493; https://0-doi-org.brum.beds.ac.uk/10.3390/su13052493 - 25 Feb 2021
Cited by 11 | Viewed by 1996
Abstract
The growing trend to develop product–service innovation (PSI) in manufacturing industries has forced firms to consider the real impact of adding services to their sales portfolio. Literature has shown that PSI implementation has heterogeneous effects on performance as it depends on the service [...] Read more.
The growing trend to develop product–service innovation (PSI) in manufacturing industries has forced firms to consider the real impact of adding services to their sales portfolio. Literature has shown that PSI implementation has heterogeneous effects on performance as it depends on the service development choice and the specific industry in which firms compete. Moreover, PSI implementation has differing effects on performance depending on the manufacturer’s position in the value ecosystem. Although the heterogeneous PSI–performance relationship has previously been studied in terms of its intensity, research has not yet examined whether services should support specific stages or the entire product lifecycle. For shedding light on this issue, a fuzzy-set qualitative comparative analysis (fsQCA) is carried out on a sample of Basque firms that operate in the machine manufacturing sector. This useful technique uncovers a set of specific service combinations that maximize manufacturers’ profit margin and ratio of solvency. As a result, this study is novel in analyzing the service provision over the entire product lifecycle and reveals that although some service complementarities do exist, single or bundled service specialization outperforms an integral and diversified service approach. Full article
Back to TopTop