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Sustainability
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Digital Innovation and Transformation in Healthcare
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Digital Innovation and Transformation in Healthcare

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Health, Well-Being and Sustainability".

Deadline for manuscript submissions: closed (28 February 2022) | Viewed by 5522

Special Issue Editors

Prof. Dr. Rogier van de Wetering

E-Mail Website
Guest Editor
Sciences Faculty, department of Information Sciences, Open University the Netherlands, Heerlen, the Netherlands
Interests: how organizations can gain organizational benefits from IS/IT alignment, dynamic capabilities, big data, and enterprise architecture competencies and capabilities
Special Issues, Collections and Topics in MDPI journals
Dr. Rachelle Bosua

E-Mail Website
Guest Editor
Sciences Faculty, Department of Information Sciences, Open University the Netherlands, Heerlen, the Netherlands, Sr. Honorary fellow, School of Computing & IS, The University of Melbourne
Interests: privacy and knowledge leakage related to the use of ITs, design, adoption, and use of IT artefacts in different settings (e.g., healthcare, work teams, platforms, SMEs, and innovative ecosystems
Prof. Dr. Daan Dohmen

E-Mail Website
Guest Editor
Faculty of Management, department of Management Sciences, Open University the Netherlands, Heerlen, the Netherlands
Interests: leadership; digital transformation; implementation of E-health; remote monitoring; digital health; reimbursment models
Prof. Dr. Cornelis Boerma

E-Mail Website
Guest Editor
Faculty of Management, department of Management Sciences, Open University the Netherlands, Heerlen, the Netherlands
Interests: health policy and systems; health entrepreneurship and innovation; health outcomes and economics

Special Issue Information

Dear Colleagues,

Modern healthcare organizations (HCOs) face increasing pressure from patients, medical professionals, allied healthcare providers, and regulators to improve healthcare service delivery and become sustainable. HCOs are challenged to handle numerous organizational, operational, and administrative challenges, while simultaneously capitalizing on emerging technologies and digital innovations. Digital transformation (DT) in healthcare through health informatics (HI) and health information technologies (HITs) can contribute to enhancing the quality of clinical services, expand the accessibility of care, and reduce operational costs. We believe that digital transformation is crucial in creating sustainable healthcare systems and HCOs.

HI in combination with HITs, such as electronic patient/medical records (EPRs/EMRs), artificial intelligence, social media, mobile apps, big data, decision-support systems, and the Internet of Things (IoT), may significantly improve the quality of healthcare service delivery. The integration of HI and HITs is instrumental for the DT of HCOs, which, in turn, may radically remove the many layers of healthcare practice, including the healthcare delivery silos, by improving the interaction between medical professionals, patients, and other stakeholders. In addition, effective DT resulting from the implementation of new healthcare delivery and business models in hospitals can significantly improve patient experiences, leading to higher quality, accessiblility, and affordable healthcare service delivery.

This Special Issue focuses on DT in healthcare, with a focus on practice and new digital innovations and solutions that could shape sustainable healthcare practices in years to come. We welcome a wide variety of original and high-quality papers, including conceptual and empirically validated work (see our topic list). This CFP aims to attract original studies that push the frontiers of DT in HOCs, and substantially extend existing work practices and service delivery in healthcare.

Prof. Dr. Rogier van de Wetering
Dr. Rachelle Bosua
Prof. Dr. Daan Dohmen
Prof. Dr. Cornelis Boerma
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • digital innovation
  • digital transformation
  • health information technology
  • sustainable healthcare technology
  • patient-centered IS/IT innovations
  • IT-enabled clinical decision-support
  • E-health
  • healthcare ecosystem
  • big data analytics
  • artifical intelligence
  • sustainable healthcare business models
  • sustainable healthcare
  • digital healthcare agility
  • online systems for mental healthl
  • online health communities
  • health economics

Published Papers (2 papers)

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Research

21 pages, 1356 KiB  
Article
Information Technology Ambidexterity-Driven Patient Agility, Patient Service- and Market Performance: A Variance and fsQCA Approach
by Rogier van de Wetering, Rachelle Bosua, Cornelis Boersma and Daan Dohmen
Sustainability 2022, 14(7), 4371; https://0-doi-org.brum.beds.ac.uk/10.3390/su14074371 - 06 Apr 2022
Cited by 4 | Viewed by 2196
Abstract
Modern hospitals are on the brink of a monumental change. They are currently exploring their options to digitally transform their clinical procedures and overall patient engagement. This work thoroughly investigates how hospital departments in the Netherlands can simultaneously leverage their strategic exploration of [...] Read more.
Modern hospitals are on the brink of a monumental change. They are currently exploring their options to digitally transform their clinical procedures and overall patient engagement. This work thoroughly investigates how hospital departments in the Netherlands can simultaneously leverage their strategic exploration of new IT resources and practices and exploit their current IT practices, i.e., IT ambidexterity, to drive digital transformation. Specifically, we investigate IT ambidexterity’s role in shaping patient agility at the departmental level, i.e., the ability to sense patients’ needs and respond accordingly. In this study, we use the dynamic capability view as our theoretical lens to develop a theoretical model with associated hypotheses and test it using cross-sectional survey data from 90 clinical hospital departments in the Netherlands. We use partial least squares (PLS) structural equation modeling (SEM) and a Fuzzy-set qualitative comparative analysis (fsQCA) approach for our analyses. This study shows that IT ambidexterity positively influences patient agility, providing a foundation for the achievement of high patient service and market performance. Furthermore, this study’s outcomes show that IT ambidexterity is present in each configuration following the fsQCA analyses, showcasing the vital role of a dual strategic approach to IT practices. The study outcomes support the theorized model and the subsequently developed IT-driven patient agility framework and illuminate how to transform clinical practice and drive patient agility. Full article
(This article belongs to the Special Issue Digital Innovation and Transformation in Healthcare)
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18 pages, 537 KiB  
Article
Requirements and Solution Approaches to Personality-Adaptive Conversational Agents in Mental Health Care
by Dominik Siemon, Rangina Ahmad, Henrik Harms and Triparna de Vreede
Sustainability 2022, 14(7), 3832; https://0-doi-org.brum.beds.ac.uk/10.3390/su14073832 - 24 Mar 2022
Cited by 3 | Viewed by 2260
Abstract
Artificial intelligence (AI) technologies enable Conversational Agents (CAs) to perform highly complex tasks in a human-like manner and may help people cope with anxiety to improve their mental health and well-being. To support patients with their mental well-being in an authentic way, CAs [...] Read more.
Artificial intelligence (AI) technologies enable Conversational Agents (CAs) to perform highly complex tasks in a human-like manner and may help people cope with anxiety to improve their mental health and well-being. To support patients with their mental well-being in an authentic way, CAs need to be imbued with human-like behavior, such as personality. In this paper we cover an innovative form of CA, so-called Personality-Adaptive Conversational Agents (PACAs) that automatically infer users’ personality traits and adapt accordingly to their personality. We empirically investigate their benefits and caveats in mental health care. The results of our study show that PACAs can be beneficial for mental health support, but they also raise concerns about trust and privacy issues. We present a set of relevant requirements for designing PACAs and provide solution approaches that can be followed when designing and implementing PACAs for mental health care. Full article
(This article belongs to the Special Issue Digital Innovation and Transformation in Healthcare)
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