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When Are Organizations Sustainable? Well-Being and Discomfort in Working Contexts: Old and New Forms of Malaise

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Psychology of Sustainability and Sustainable Development".

Deadline for manuscript submissions: closed (31 March 2022) | Viewed by 19850

Special Issue Editors


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Guest Editor
Department of Psychology, Università Cattolica del Sacro Cuore, 20123 Milan, Italy
Interests: organizational quality of life; living and working together in organization; conflict and cooperation; diversity management; professional role; quality of services; adult identity at work; applied social research methodology; intercultural competences

E-Mail Website
Guest Editor
Department of Psychology, Università Cattolica del Sacro Cuore, Milan 20123, Italy
Interests: organizational quality of life; people care; diversity management; living and working together in organization; conflict; creativity; evaluation and monitoring of training the effectiveness and service projects; intercultural intelligence; professional role and competences; applied research

Special Issue Information

Dear Colleagues,

As we know, well-being versus discomfort in organization is a challenging and relevant issue. Research on the topic is rich and substantial (Taheri et al., 2019); thus, how people feel in organizations is a key point in terms of consequences on professionals’ work-related discomfort and the growth of the organization itself (Alfes et al., 2012; Bakker, 2015; Bücker et al., 2018; D’Angelo et al., 2018; Diener, 2009; Di Sipio et al., 2012; Guest, 2017; Ilies et al., 2015; Lopez-Martin & Topa, 2019; Özü et al., 2017; Richter et al. 2014; Sorensen et al., 2019; Spreitzer & Porath, 2012). The current debate on well-being shows many works with a complex approach to the study of this topic. Some big questions still remain to be debated, and it is on these questions that we are going to establish our call for papers. As shown by Taheri et al. (2019), there’s an increasing number of theories and models aimed at describing and explaining how various factors influence well-being (versus discomfort) in organizations. Some of these are related to job characteristics or are at the individual level (e.g., meaningful work, self-control skills, psychological capital, job security, successful education, sense of control of affairs, and the ability to accept the realities of life), while others are at the groupal and organizational level (e.g., organizational support, better interpersonal behavior, transformative leadership, organizational culture, etc.). That is, well-being is the result of the combination and the mutual influences of many causal factors. Among the issues that have emerged over the years, we believe that three are particularly relevant and require further attention.

The first of these concerns the fact that, when focusing on well-being, researchers’ and practitioners’ recommendations have often been to shift attention away from factors usually associated with performance (Guest, 2017). According to some authors (Guest, 2017; Kroon et al., 2009), this recommendation is supported by the fact that the dominant approaches focus on performance without paying attention to discomfort. The risk with this kind of approach is to foster a sort of binary logic in practices, with performance and well-being in two necessarily antagonistic positions (Alfes et al., 2012; Ho & Kuvaas, 2019; Ivarsson et al., 2015; Ogbonnaya & Messersmith, 2019; Thomas et al., 2020). Therefore, it is necessary to explore the potential compatibilities between performance and well-being, keeping in mind both the ethical and the economic needs (Guest, 2017; Luna-Arocas & Danvila-del-Valle, 2020; Lundqvist, 2011; Lundqvist & Raglin, 2015; Salas-Vallina et al., 2020). In other words, researchers should explore how to promote adequate levels of performance without compromising well‐being. The second relevant issue is that, even if some studies have focused on discomfort and malaise in organization, quite often they are read as problems derived mainly from personal issues or (at most) from interpersonal conflict. Very little attention is given to the contexts as generators of forms of malaise. Finally, the third issue is linked to the fact that little attention has been given to new forms of malaise (such as malaise from remote/smart working; dependencies on work; fear of the different from oneself; survival syndrome; fear of change).

In summary, the SI aims to put the focus on:

  • Critical analysis of the literature on the topic
  • New theoretical and methodological perspectives and tools
  • Innovative HR management policies to support organisational well-being
  • Well-being and malaise in working groups
  • Organisations that causes malaise: contextual factors
  • New forms of organisational malaise in the light of new social challenges and contextual variables at stake
  • Innovative ways of preventing or managing organisational malaise

References:

  1. Alfes, K.; Shantz, A.; Truss, C. The link between perceived HRM practices, performance and well-being: the moderating effect of trust in the employer. Hum. Resour. Manag. J. 2012, 22, 409–427, doi:10.1111/1748-8583.12005.
  2. Bakker, A.B. Towards a multilevel approach of employee well-being. Eur. J. Work. Organ. Psychol. 2015, 24, 839–843, doi:10.1080/1359432x.2015.1071423.
  3. Buecker, S.; Nuraydin, S.; Simonsmeier, B.A.; Schneider, M.; Luhmann, M. Subjective well-being and academic achievement: A meta-analysis. J. Res. Pers. 2018, 74, 83–94, doi:10.1016/j.jrp.2018.02.007.
  4. D’Angelo, C.; Gozzoli, C.; Gazzaroli, D.; Mezzanotte, D. Experiences and consequences on prison police’s well-being. World Futur. 2018, 74, 360–378, doi:10.1080/02604027.2018.1445908.
  5. Diener, E. Subjective Well-Being, In Subjective Well-Being: The Science of Well-Being. Springer Netherlands: Dordrecht, Netherland, 2009, 11–58.
  6. Di Sipio, A., Falco, A., Kravina, L., & De Carlo, N. A. Positive personal resources and organizational well-being: resilience, hope, optimism, and self-efficacy in an italian health care setting. Test., Psychom., Methodol. Appl. Psychol., 2012, 19, 81–95.
  7. Guest, D.E. Human resource management and employee well-being: towards a new analytic framework. Hum. Resour. Manag. J. 2017, 27, 22–38, doi:10.1111/1748-8583.12139.
  8. Ho, H.; Kuvaas, B. Human resource management systems, employee well‐being, and firm performance from the mutual gains and critical perspectives: The well‐being paradox. Hum. Resour. Manag. 2020, 59, 235–253, doi:10.1002/hrm.21990.
  9. Ilies, R.; Aw, S.S.Y.; Pluut, H. Intraindividual models of employee well-being: What have we learned and where do we go from here? Eur. J. Work. Organ. Psychol. 2015, 24, 827–838, doi:10.1080/1359432x.2015.1071422.
  10. Ivarsson, A.; Stenling, A.; Fallby, J.; Johnson, U.; Borg, E.; Johansson, G. The predictive ability of the talent development environment on youth elite football players’ well-being: A person-centered approach. Psychol. Sport Exerc. 2015, 16, 15–23, doi:10.1016/j.psychsport.2014.09.006.
  11. Kroon, B., Van de Voorde, K., & Van Veldhoven, M. (2009). Cross‐level effects of high‐performance work practices on burn-out: Two counteracting mediating mechanisms compared. Pers. Rev., 2009, 38, 509–525.
  12. Lopez-Martin, E.; Topa, G. Organizational Culture and Job Demands and Resources: Their Impact on Employees’ Wellbeing in a Multivariate Multilevel Model. Int. J. Environ. Res. Public Heal. 2019, 16, 3006, doi:10.3390/ijerph16173006.
  13. Luna-Arocas, R.; Vallebc, I.D.-D.- Does Positive Wellbeing Predict Job Performance Three Months Later? Appl. Res. Qual. Life 2020, 15, 1–15, doi:10.1007/s11482-020-09835-0.
  14. Lundqvist, C. Well-being in competitive sports—The feel-good factor? A review of conceptual considerations of well-being. Int. Rev. Sport Exerc. Psychol. 2011, 4, 109–127, doi:10.1080/1750984x.2011.584067.
  15. Lundqvist, C.; Raglin, J.S. The relationship of basic need satisfaction, motivational climate and personality to well-being and stress patterns among elite athletes: An explorative study. Motiv. Emot. 2015, 39, 237–246, doi:10.1007/s11031-014-9444-z.
  16. Ogbonnaya, C.; Messersmith, J. Employee performance, well‐being, and differential effects of human resource management subdimensions: Mutual gains or conflicting outcomes? Hum. Resour. Manag. J. 2019, 29, 509–526, doi:10.1111/1748-8583.12203.
  17. Özü, Öykü; Zepeda, S.; Ilgan, A.; Jimenez, A.M.; Ata, A.; Akram, M. Teachers’ psychological well-being: a comparison among teachers in U.S.A., Turkey and Pakistan. Int. J. Ment. Heal. Promot. 2017, 19, 144–158, doi:10.1080/14623730.2017.1326397.
  18. Richter, A.; Näswall, K.; Bernhard-Oettel, C.; Sverke, M. Job insecurity and well-being: The moderating role of job dependence. Eur. J. Work. Organ. Psychol. 2013, 23, 816–829, doi:10.1080/1359432x.2013.805881.
  19. Salas‐Vallina, A.; Alegre, J.; López‐Cabrales, Álvaro The challenge of increasing employees’ well‐being and performance: How human resource management practices and engaging leadership work together toward reaching this goal. Hum. Resour. Manag. 2020, 1–15, doi:10.1002/hrm.22021.
  20. Sorensen, G.; Peters, S.; Nielsen, K.; Nagler, E.M.; Karapanos, M.; Wallace, L.; Burke, L.; Dennerlein, J.T.; Wagner, G.R. Improving Working Conditions to Promote Worker Safety, Health, and Wellbeing for Low-Wage Workers: The Workplace Organizational Health Study. Int. J. Environ. Res. Public Heal. 2019, 16, 1449, doi:10.3390/ijerph16081449.
  21. Spreitzer, G., & Porath, C. Creating sustainable performance. Harv. Bus. Rev., 2021, 90, 92–99.
  22. Taheri, F.; Pour, M.J.; Asarian, M. An exploratory study of subjective well-being in organizations–A mixed method research approach. J. Hum. Behav. Soc. Environ. 2019, 29, 435–454, doi:10.1080/10911359.2018.1547671.
  23. Thomas, C.E.; Gastin, P.B.; Abbott, G.; Main, L.C. Impact of the talent development environment on the wellbeing and burnout of Caribbean youth track and field athletes. Eur. J. Sport Sci. 2020, 20, 1–14, doi:10.1080/17461391.2020.1775894.

Prof. Dr. Caterina Gozzoli
Dr. Diletta Gazzaroli
Guest Editors

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Keywords

  • professional malaise
  • organizational well-being
  • discomfort in working context
  • prevention
  • best practices

Published Papers (10 papers)

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Editorial

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4 pages, 205 KiB  
Editorial
When Are Organizations Sustainable? Well-Being and Discomfort in Working Contexts: Old and New Form of Malaise
by Caterina Gozzoli and Diletta Gazzaroli
Sustainability 2022, 14(14), 8752; https://0-doi-org.brum.beds.ac.uk/10.3390/su14148752 - 18 Jul 2022
Cited by 1 | Viewed by 978
Abstract
The proposal for this Special Issue is related to a question that is increasingly present and debated by both researchers and practitioners [...] Full article

Research

Jump to: Editorial

15 pages, 611 KiB  
Article
Organizational Well-Being of Italian Doctoral Students: Is Academia Sustainable When It Comes to Gender Equality?
by Chiara Corvino, Amalia De Leo, Miriam Parise and Giulia Buscicchio
Sustainability 2022, 14(11), 6425; https://0-doi-org.brum.beds.ac.uk/10.3390/su14116425 - 24 May 2022
Cited by 1 | Viewed by 2047
Abstract
Despite the fact that there are several researchers reporting the risks of doctoral students in terms of mental health, there is still a lack of studies exploring their well-being at an organizational level, looking at the difference between male and female PhD students. [...] Read more.
Despite the fact that there are several researchers reporting the risks of doctoral students in terms of mental health, there is still a lack of studies exploring their well-being at an organizational level, looking at the difference between male and female PhD students. This work aims at describing gender differences in the organizational well-being of doctoral students in an Italian context. A sample of 121 Italian PhD students filled an adaption of the ANAC questionnaire (National Authority for Anti-Corruption) for an organizational well-being assessment between June and July 2021. The results show that there are a number of well-being indicators for which female PhD students have statistically lower scores than men regarding: (1) the perception of health and safety at work; (2) career development; and (3) job autonomy. Practical suggestions to improve the academic system in terms of sustainability for preventing PhD students’ organizational malaise with a particular focus on gender equality are provided. Full article
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14 pages, 262 KiB  
Article
Innovation, Participation and Tutoring as Key-Leverages to Sustain Well-Being at School
by Mara Gorli, Chiara D’Angelo and Chiara Corvino
Sustainability 2022, 14(9), 5622; https://0-doi-org.brum.beds.ac.uk/10.3390/su14095622 - 06 May 2022
Cited by 3 | Viewed by 1187
Abstract
Background: Well-being at school is a recurrent hot topic within the educational field as a crucial issue for societies. Teachers often face tension with pupils and colleagues. Well-being is very often considered an individual achievement requiring individual measurement and support. This paper, in [...] Read more.
Background: Well-being at school is a recurrent hot topic within the educational field as a crucial issue for societies. Teachers often face tension with pupils and colleagues. Well-being is very often considered an individual achievement requiring individual measurement and support. This paper, in contrast, applies an approach that supports an ecological perspective of school well-being, implying a complex and multi-dimensional development investment. Methods: The paper investigates an innovative program initiative aimed at providing support to 50 Italian schools that have been deemed as critical for specific aspects (pupils’ levels of learning, discomfort among teachers, scarce innovativeness, etc.) through evaluative qualitative research. Results: This work sheds light on well-being as a dynamic construct created through an integrative effort in which many factors can play a role. These factors are the possibility of professional tutoring to help engage the school management and involve teachers in a bottom-up involvement, the development of creative initiatives and innovative projects to respond to context-based challenges and pupils’ needs, and the availability of space and time for collective sharing of ideas among teachers. These processes are closely related to the concept of well-being, which appears to be a systemic construct, rather than an issue related to the single individual. Conclusions: Focusing on the representation of schools’ managers and tutors involved in the program, this research illustrates the application of an ecological perspective that creates well-being through social and productive sustainability processes. Full article
16 pages, 918 KiB  
Article
What Can Motivate Me to Keep Working? Analysis of Older Finance Professionals’ Discourse Using Self-Determination Theory
by Sylvie St-Onge and Marie-Ève Beauchamp Legault
Sustainability 2022, 14(1), 484; https://0-doi-org.brum.beds.ac.uk/10.3390/su14010484 - 03 Jan 2022
Cited by 4 | Viewed by 3000
Abstract
The twin issues of population aging and critical talent shortages induce employers to encourage older workers to prolong their professional lives. Over the past two decades, studies have mainly examined which human resources practices influence older workers’ ability, motivation, and opportunity to continue [...] Read more.
The twin issues of population aging and critical talent shortages induce employers to encourage older workers to prolong their professional lives. Over the past two decades, studies have mainly examined which human resources practices influence older workers’ ability, motivation, and opportunity to continue working. Our conceptual lens rest on self-determination theory (SDT). This study explores how older professionals in the financial services sector may see how three psychological needs (i.e., autonomy, competence, and relatedness) are satisfied or frustrated through various management practices such as monetary rewards, benefits, career development, and work content and context. Our interviews with older finance professionals also show the relevance of a fourth need, beneficence, to understand their decision to continue to work. Results of this study are likely to be significant at both managerial and societal levels in the perspective of sustainable development or employability. Full article
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16 pages, 1513 KiB  
Article
Working Conditions and Their Importance for Eliminating Errors in the Order Picking Process, Using an E-Commerce Commercial Enterprise as an Example
by Anna Cierniak-Emerych, Robert Golej and Hanna Różycka
Sustainability 2021, 13(23), 13374; https://0-doi-org.brum.beds.ac.uk/10.3390/su132313374 - 02 Dec 2021
Cited by 2 | Viewed by 2144
Abstract
The research presented herein aims to pinpoint the factors that cause errors in the order picking process in an e-commerce enterprise and to confirm or deny the assumption that these factors largely concern employees and their working conditions. Research method: A case study [...] Read more.
The research presented herein aims to pinpoint the factors that cause errors in the order picking process in an e-commerce enterprise and to confirm or deny the assumption that these factors largely concern employees and their working conditions. Research method: A case study strategy, observation (non-compliance cards and identification of working conditions), and Lorenz–Pareto and Ishikawa were the methods used. Results: The research results indicate that working conditions are a key factor influencing the number of errors in the picking process. The usefulness of the research: The results show that paying particular attention to working conditions is not only good in the context of caring for the well-being of employees, but also as a means to reduce the number of errors and improve the pace of work. Limitations: Due to the methods used, which in turn result from the large variety of e-commerce entities, the research results are not universal and are limited to a specific situational context. Full article
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21 pages, 3841 KiB  
Article
Significant Life Events and Career Sustainability: A Three-Wave Study
by Shagini Udayar, Leandro Ivan Canzio, Ieva Urbanaviciute, Jonas Masdonati and Jérôme Rossier
Sustainability 2021, 13(23), 13129; https://0-doi-org.brum.beds.ac.uk/10.3390/su132313129 - 26 Nov 2021
Cited by 4 | Viewed by 2540
Abstract
Over the last three decades, the professional landscape has changed, and career paths have become more plural, complex, and flexible, as well as less predictable. Consequently, career sustainability has become a major concern. Since the framework of sustainable careers captures the complexities of [...] Read more.
Over the last three decades, the professional landscape has changed, and career paths have become more plural, complex, and flexible, as well as less predictable. Consequently, career sustainability has become a major concern. Since the framework of sustainable careers captures the complexities of modern careers, we used it in the present study to understand how various types of significant life events (i.e., negative work events, negative nonwork events, positive work events, and positive nonwork events) hinder or foster career sustainability among 870 professionally active adults in Switzerland using a longitudinal design. We used repeated measures analysis of variance to study changes in health (i.e., self-rated health and stress at work), happiness (i.e., life satisfaction, quality of life, and job satisfaction), and productivity (i.e., employability and career prospects) by the type of significant life events over time, from 1 year before the event (T0) to 1 year after the event (T2). Results indicated that work events are important to consider when studying career sustainability as there is evidence for spillover effects from work to life. Specifically, experiencing positive work events seems to foster career sustainability, and these effects seem to be stronger than the negative effect of negative work or nonwork life events on health, happiness, and productivity. Full article
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19 pages, 1625 KiB  
Article
Here, There, and Everywhere: Applying Vignettes to Investigate Appraisals of Job Demands
by Benedicte Langseth-Eide and Joar Vittersø
Sustainability 2021, 13(21), 11662; https://0-doi-org.brum.beds.ac.uk/10.3390/su132111662 - 21 Oct 2021
Cited by 1 | Viewed by 1470
Abstract
The job characteristics literature has revealed that job demands can be differentiated into hindrance and challenge demands. However, there has been little consensus on this categorization. Additionally, studies have revealed that job demands can be perceived as hindering and challenging at the same [...] Read more.
The job characteristics literature has revealed that job demands can be differentiated into hindrance and challenge demands. However, there has been little consensus on this categorization. Additionally, studies have revealed that job demands can be perceived as hindering and challenging at the same time. The present study aims to bring nuance to this topic by investigating two job demands (i.e., time pressure and emotionally demanding situations) and to what degree they are appraised as challenging and hindering for two occupational groups (i.e., nurses and real estate agents). This study also investigates the impact of emotional dispositions on demand appraisals. A convenience sample (N = 851 Norwegian students) read vignettes and reported their appraisals for six different job situations. A factor analysis revealed that our measures of demand appraisals differed from those reported in previous studies. We therefore labeled the two kinds of appraisals as hindrance-like and challenge-like since they overlap without being identical to the previously reported labels of hindrance and challenge, respectively. Furthermore, we found that job demands were appraised as hindrance-like and challenge-like at the same time but to different degrees. Job demands for core tasks were typically appraised as more challenge-like than hindrance-like. Job demands for non-core tasks were typically appraised as more hindrance-like than challenge-like. Positive trait emotions predicted challenge-like appraisals. By documenting how imagined job demands appear as hindrances and challenges, our study supports previous studies showing that challenge-like demands may play a role in the motivational process in the job demands–resources model. Limitations to vignette studies are discussed. Full article
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18 pages, 295 KiB  
Article
Sustainability Practices in Working Contexts: Supervision, Collective Narrative, Generative Humour, and Professional Respect
by Livia Cadei, Emanuele Serrelli and Domenico Simeone
Sustainability 2021, 13(20), 11483; https://0-doi-org.brum.beds.ac.uk/10.3390/su132011483 - 18 Oct 2021
Cited by 2 | Viewed by 1852
Abstract
Research literature and field experience reveal that jobs in social education—just like other jobs with a high interpersonal involvement—feature a high risk of job burnout. By necessity, work organizations in social education have developed a definite set of practices to support their workers [...] Read more.
Research literature and field experience reveal that jobs in social education—just like other jobs with a high interpersonal involvement—feature a high risk of job burnout. By necessity, work organizations in social education have developed a definite set of practices to support their workers and provide occasions for mutual support. Here we analyze four of these practices—supervision, collective narrative, generative humour, and professional respect—and suggest ways in which organizations in other sectors may consider importing them to increase their own organizational sustainability. We also present an analysis of workers’ second-level skills (such as narrative skills, reflexive skills, team working skills) that are related to sustainability practices: on the one hand they allow the individual worker to effectively take part and contribute, on the other hand their development is stimulated by such participation. Organizational sustainability is in fact to be considered a positive collaboration between individuals and organization, rather than a one-way, top-down condition. Increases in sustainability may result from cascading effects triggered by management decisions as well as by workers’ individual and collective actions. Full article
27 pages, 5530 KiB  
Article
Ward Staff as a Tool to Promote Wellbeing among Prison Employees
by Antonia Sorge, Letizia De Luca, Giancarlo Tamanza and Emanuela Saita
Sustainability 2021, 13(18), 10392; https://0-doi-org.brum.beds.ac.uk/10.3390/su131810392 - 17 Sep 2021
Cited by 4 | Viewed by 1653
Abstract
Since 2011, the organisational and management process of the Italian Prison Administration has started to change. The Open section and Dynamic supervision measures introduced into the Italian penitentiary system, requires that all prison workers participate in the observation and treatment of the prisoners’ [...] Read more.
Since 2011, the organisational and management process of the Italian Prison Administration has started to change. The Open section and Dynamic supervision measures introduced into the Italian penitentiary system, requires that all prison workers participate in the observation and treatment of the prisoners’ activities, carried out within a multidisciplinary perspective. This may imply a significant increase, in both the workload and possible sources of stress for prison workers and, therefore, hinder the organizational change. To enable the process of change, while monitoring the employees’ wellbeing, monthly multidisciplinary meetings have been planned, involving the ward staff of each prison. This study aims to both understand the impact of the organisational change on the employees of a prison in northern Italy and to explore the sustainability of the ward staff tool. Ten multidisciplinary meetings were analysed over a year, focusing on topics discussed within the group and relational positions assumed by the members. Content analysis has been performed through the T-LAB software, whereas the analysis of the interactive modalities has been carried out through the application of the Interaction Process Analysis grid. Results showed the group’s tendency to focus on the task, neglecting the relational dimension and moments of shared reflection related to the process. The study allows us to reflect on those aspects that may undermine the organisational and employee wellbeing and to assess the sustainability of a new organizational tool. Full article
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15 pages, 2778 KiB  
Article
Pending Issues on Professionals’ Well-Being: The Living and Working Together in Organization Perspective
by Diletta Gazzaroli and Caterina Gozzoli
Sustainability 2021, 13(12), 6868; https://0-doi-org.brum.beds.ac.uk/10.3390/su13126868 - 17 Jun 2021
Cited by 2 | Viewed by 1577
Abstract
Evolving research has increasingly recognized the crucial role of workers’ well-being in contributing to organizational effectiveness and survival, also studying the different factors that can influence it. This paper explores how the construct of living and working together in organizations (LWTO) can face [...] Read more.
Evolving research has increasingly recognized the crucial role of workers’ well-being in contributing to organizational effectiveness and survival, also studying the different factors that can influence it. This paper explores how the construct of living and working together in organizations (LWTO) can face two current organizational challenges in terms of well-being: 1. keeping a balance between performance and organizational quality of life; 2. managing the relationship with others’ differences. Thus, LTWO is understood as the possibility (or absence) of a good exchange between workers (identity and otherness), related to a clear and shared work purpose within a specific organizational culture of difference that allows diversity of expression through generative conflict. We tested our model using the exploratory structural equation modeling methodology with EQS-6.3. Our results show how well-being is in fact influenced by LWTO and highlights in particular the central role played by work purpose. Full article
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