Digital Transformation and E-Government

Topic Information

Dear Colleagues,

The application of information and communication technologies towards sustainable services and applications in the government sector and in all its integrations with citizens, companies, and organizations set a challenging context for digital transformation and e-government. This Topic section promotes the scientific dialogue for the added value of novel methodological approaches and research in the specified areas. Our interest is on the entire end-to-end spectrum of the digital transformation including enabling technologies, strategic frameworks, models, and best practices to sophisticated research related to artificial intelligence enabled applications.

The topics include but are not limited to the following indicative list:

• Enabling technologies as they contribute to digital transformation and e-government:
  • Data warehouses;
  • Business intelligence;
  • Document management systems and collaboration platforms;
  • Big Data analytics and dashboard;
  • Artificial intelligence;
  • Intelligent agents;
  • 5G and 6G networks;
  • Blockchain;
  • Open source technologies,
• Methodologies, frameworks, and models for digital transformation and e-government:
  • Towards sustainable development goals;
  • As responses to social problems and challenges;
  • For innovations in the core business of digital transformation and e-government;
  • For theoretical foundations and contributions to the body of knowledge of digital transformation and e-government,
• Best practices and use cases;
• Outcomes of R&D projects;
• Advanced data science analytics;
• Key performance indicators;
• Industry-government collaboration;
• Systems of information systems;
• Interoperability issues;
• Security and privacy issues;
• Ethics on digital transformation.

Prof. Dr. Miltiadis D. Lytras
Prof. Dr. Anna Visvizi
Dr. Anastasija Nikiforova
Topic Editors

Keywords

Participating Journals

Journal Name	Impact Factor	CiteScore	Launched Year	First Decision (median)	APC
Big Data and Cognitive Computing BDCC	3.7	4.9	2017	18.2 Days	CHF 1800
Digital digital	-	-	2021	22.7 Days	CHF 1000
Future Internet futureinternet	3.4	6.7	2009	11.8 Days	CHF 1600
Information information	3.1	5.8	2010	18 Days	CHF 1600
Sustainability sustainability	3.9	5.8	2009	18.8 Days	CHF 2400

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Published Papers (18 papers)

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15 pages, 1400 KiB  

Open AccessArticle

An Empirical Study of the Influencing Factors of University–Enterprise Authentic Cooperation on Cross-Border E-Commerce Employment: The Case of Zhejiang

by Meiyu Fang and Zhe Zhu

Sustainability 2023, 15(8), 6993; https://0-doi-org.brum.beds.ac.uk/10.3390/su15086993 - 21 Apr 2023

Cited by 1 | Viewed by 1321

Abstract

This paper investigates the positive influencing factors and the degree of influence of authentic university–enterprise cooperation on the employability of cross-border e-commerce graduates. We used the literature analysis method and Delphi method to construct 12 factors affecting employability and put forward corresponding hypotheses. [...] Read more.

This paper investigates the positive influencing factors and the degree of influence of authentic university–enterprise cooperation on the employability of cross-border e-commerce graduates. We used the literature analysis method and Delphi method to construct 12 factors affecting employability and put forward corresponding hypotheses. We tested the data and correlation analysis by SPSS software and used structural equation modeling for parameter estimation and path coefficient measurement to construct a relationship model of the factors influencing the employability of college students by cross-border e-commerce university–enterprise cooperation. The results show that the university–enterprise authentic cooperation has positive impacts on college students’ employability in theoretical knowledge, learning, professional skills application, personal basic quality, and professional quality. With the rapid development of cross-border e-commerce, studying the factors that affect the employability of college students through university–enterprise cooperation can not only promote the further integration of industry and education but also further improve the employability of college students, thus promoting the development of social economy. Therefore, the research is of positive significance. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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18 pages, 566 KiB  

Open AccessArticle

The Effects of Digital Transformation on Firm Performance: The Role of Customer Experience and IT Innovation

by Rawan Masoud and Sarah Basahel

Digital 2023, 3(2), 109-126; https://0-doi-org.brum.beds.ac.uk/10.3390/digital3020008 - 12 Apr 2023

Cited by 9 | Viewed by 13165

Abstract

Digital transformation (DT) has attracted the attention of management and organizational scholars in the past decade. In addition, firms are increasingly interested in using DT to obtain a competitive advantage. Nevertheless, studies on DT outcomes remain scarce. Therefore, this study empirically investigated the [...] Read more.

Digital transformation (DT) has attracted the attention of management and organizational scholars in the past decade. In addition, firms are increasingly interested in using DT to obtain a competitive advantage. Nevertheless, studies on DT outcomes remain scarce. Therefore, this study empirically investigated the effect of digital transformation on firm performance by classifying the capabilities required to realize digital transformation, customer experience, and IT innovation. A structured questionnaire was used to collect data from 164 representatives of service sector firms in Saudi Arabia, namely chief information officers, chief transformation officers, and IT managers. Based on the findings of this study, it is evident that digital transformation, customer experience, and IT innovation positively impact a firm’s performance, with customer experience exhibiting the strongest effect. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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19 pages, 291 KiB  

Open AccessArticle

Digital Government Development, Local Governments’ Attention Distribution and Enterprise Total Factor Productivity: Evidence from China

by Enji Li, Qing Chen, Xinyan Zhang and Chen Zhang

Sustainability 2023, 15(3), 2472; https://0-doi-org.brum.beds.ac.uk/10.3390/su15032472 - 30 Jan 2023

Cited by 8 | Viewed by 2258

Abstract

Building digital government is an important means for the government to improve the public service ability and optimize the business environment, which directly affects the production and operation activities of micro-enterprises. Based on the panel data of listed enterprises and municipal government portal [...] Read more.

Building digital government is an important means for the government to improve the public service ability and optimize the business environment, which directly affects the production and operation activities of micro-enterprises. Based on the panel data of listed enterprises and municipal government portal website performance in China, this paper empirically investigates the impact of digital government development on enterprise total factor productivity (TFP) and the moderating effect of the local government’s attention distribution. The research results showed that digital government development significantly improved the enterprise TFP, and this conclusion remained unchanged after a series of robustness tests using instrumental variables, one-stage lag of explained variables, and debiased machine learning models. We also found that the greater the pressure faced by local governments and the longer the chief officials’ tenure, the more attention local governments paid to building digital government, and the more obvious the role of digital government development in promoting enterprise TFP. Heterogeneity test results showed that the information disclosure, online service, and public participation all had a positive effect on enterprise TFP, while the user experience had no effect on it. Digital government development had a more obvious role in promoting enterprise TFP of central and western regions, non-SOEs, and technology-intensive enterprises. Moreover, reducing enterprise rent-seeking, attracting new enterprise entry, and increasing enterprise R&D investment are important mechanisms for digital government development to improve enterprise TFP. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

17 pages, 2422 KiB  

Open AccessArticle

Modeling the Barriers Surrounding Digital Government Implementation: Revealing Prospect Opportunities in Saudi Arabia

by Anas A. Makki and Ammar Y. Alqahtani

Sustainability 2022, 14(23), 15780; https://0-doi-org.brum.beds.ac.uk/10.3390/su142315780 - 27 Nov 2022

Cited by 2 | Viewed by 1795

Abstract

Digital government (DG) is key to more efficient, transparent, and successful governance processes in meeting beneficiaries’ demands. However, its implementation challenges traditional conceptions. This research study aims at modeling barriers surrounding DG implementation in Saudi Arabia. The interpretive structural modeling (ISM) approach was [...] Read more.

Digital government (DG) is key to more efficient, transparent, and successful governance processes in meeting beneficiaries’ demands. However, its implementation challenges traditional conceptions. This research study aims at modeling barriers surrounding DG implementation in Saudi Arabia. The interpretive structural modeling (ISM) approach was followed. Thirteen barriers to DG implementation were identified and used to collect DG experts’ opinions on the barriers. The developed model classifies the barriers based on their dependence and driving powers and reveals interrelationships among them on multiple levels. Key findings showed that institutional habits are a foundational barrier affecting political coordination. Both, in turn, lead to ethical concerns and perceived barriers related to law, organizational practice, finances, and technological resources, which all lead to risk aversion and capacity and skills barriers, consequently resulting in a lack of engagement with and demand from users/citizens, a lack of awareness/strategic thinking, and legal framework issues, thereby resulting in technological infrastructure issues, difficulty articulating benefits to beneficiaries, and political management support and leadership barriers. Implications of the developed model include providing a better understanding of the contextual interrelationships between the barriers, which will, in turn, assist in fostering current implementation successes and opening prospects for future opportunities in Saudi Arabia. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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13 pages, 948 KiB  

Open AccessArticle

YouTube Channels, Subscribers, Uploads and Views: A Multidimensional Analysis of the First 1700 Channels from July 2022

by Dana Adriana Lupșa-Tătaru and Radu Lixăndroiu

Sustainability 2022, 14(20), 13112; https://0-doi-org.brum.beds.ac.uk/10.3390/su142013112 - 13 Oct 2022

Cited by 3 | Viewed by 2116

Abstract

In a world of online social life and social media development, more people are interested in developing video content-based businesses, including YouTube channels, and information sharing with the main purpose of making money. This paper conducts a multidimensional analysis of the first 100 [...] Read more.

In a world of online social life and social media development, more people are interested in developing video content-based businesses, including YouTube channels, and information sharing with the main purpose of making money. This paper conducts a multidimensional analysis of the first 100 YouTube channels (July, 2022) from each of the 17 domains identified, using SocialBalde.com. The purpose of the paper is to investigate the crucial factors to take into consideration when starting a social media business on YouTube, namely the domain and description of the channel. The objective is to equip future social media entrepreneurs with two elements that should be considered when starting an online business. We perform a two-fold analysis, by exploring correlations between data for each channel and conducting a semantical analysis of the text describing each channel. In spite of the numerous research papers related to YouTube, none of them focus on this topic, i.e., the practical transformation of information into data that can be measured with multidimensional instruments. The results have interesting implications regarding how a successful channel should be developed; we also present sustainable guidelines for social media entrepreneurs to follow during the process of starting a business. Consequently, a successful online business is partly the result of the domain chosen and the channel description. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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17 pages, 617 KiB  

Open AccessArticle

The Importance of Measuring Local Governments’ Information Disclosure: Comparing Transparency Indices in Spain

by Juan-Carlos Garrido-Rodríguez, Marta Garrido-Montañés, Germán López-Pérez and Elisabeth Zafra-Gómez

Sustainability 2022, 14(20), 13081; https://0-doi-org.brum.beds.ac.uk/10.3390/su142013081 - 12 Oct 2022

Cited by 2 | Viewed by 1298

Abstract

Transparency is considered a key element for developing a reliable government; it is the ability that all public entities have to provide access to all their information. The main objective of this work is to test the differences in the transparency of municipalities [...] Read more.

Transparency is considered a key element for developing a reliable government; it is the ability that all public entities have to provide access to all their information. The main objective of this work is to test the differences in the transparency of municipalities between the main indices and a new index made following the regulatory advances in this area at the national level. Called BTI, this new index aims to measure in the best possible way the degree of compliance of Spanish municipalities, through two dimensions (depth and breadth), which measure the quality and the quantity of the information. This work makes a comparison of the BTI with three of the main existing transparency indexes in Spain, to a sample of Spanish provincial capitals. The results obtained reveal clear differences between the indices, where three of the four indices analyzed show that most municipalities only fulfil the Transparency Act at the minimum level, with only a few municipalities reaching the maximum rating range. This work concludes that the BTI index is more demanding than the rest of the indexes. However, ITA stands out with a higher average score than the rest, which indicates that transparency portals are designed to obtain a good score in this index, being less objective. Finally, this paper remembers the importance of having an objective tool to measure transparency, as it can show notable differences with respect to reality. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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21 pages, 1179 KiB  

Open AccessArticle

Managerial Practices for the Digital Transformation of Manufacturers

by Lukas Budde, Christoph Benninghaus, Roman Hänggi and Thomas Friedli

Digital 2022, 2(4), 463-483; https://0-doi-org.brum.beds.ac.uk/10.3390/digital2040025 - 30 Sep 2022

Cited by 3 | Viewed by 3146

Abstract

The digital transformation is a complex and multi-faceted phenomenon, which companies hamper to manage effectively. One particular facet of this phenomenon is the role of managers, which is still underrepresented in research. This study aims to identify and explain why and what managerial [...] Read more.

The digital transformation is a complex and multi-faceted phenomenon, which companies hamper to manage effectively. One particular facet of this phenomenon is the role of managers, which is still underrepresented in research. This study aims to identify and explain why and what managerial practices and competencies are particularly needed to effectively govern through this transformation. We choose the case study methodology as the research design with eight manufacturing companies in Western Europe, where we applied within- and cross-case analyses. Specific barriers for digital transformation and four aggregated managerial practices, such as strategy/organization, collaboration, cross-functionality and data-driven use cases, were identified. These were supported by 13 competencies to facilitate digitalization. We explicate these practices based on the change management theory and provide a model describing the impact of these practices on profitability. This study contributes to the emergent change theory by analyzing practices and competencies that managers should be equipped with to foster digitalization. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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20 pages, 459 KiB  

Open AccessArticle

A Qualitative Study of Legacy Systems Modernisation for Citizen-Centric Digital Government

by Humairath Abu Bakar, Rozilawati Razali and Dian Indrayani Jambari

Sustainability 2022, 14(17), 10951; https://0-doi-org.brum.beds.ac.uk/10.3390/su141710951 - 02 Sep 2022

Cited by 1 | Viewed by 2580

Abstract

Legacy systems are valuable assets in most public sector agencies that have been in use for a long time. These systems support government service delivery to the citizens and maintain vital public administration functions and data. However, legacy systems are often related to [...] Read more.

Legacy systems are valuable assets in most public sector agencies that have been in use for a long time. These systems support government service delivery to the citizens and maintain vital public administration functions and data. However, legacy systems are often related to technical difficulties that impede innovation efforts. The maintenance of the systems has become challenging and incompatible with the demands of digital transformation in the public sector. Due to their importance, the systems cannot be easily discarded. Rebuilding the old systems from scratch entails a long development timeline, high cost, and the loss of critical service functionalities. These circumstances encourage the public sector agencies to implement the modernisation of legacy systems. However, the modernisation effort for legacy systems in the public sector is not straightforward. Besides technical aspects, it should also consider non-technical aspects, including the requirements of the new era of citizen-centric digital government. In order to achieve this aspiration, a complete strategy must be developed to serve as a guide for government agencies. Hence, the purpose of this study is to develop a comprehensive guideline for the public sector. The research has been developed using a qualitative methodology that incorporates the theoretical and empirical phases. The theoretical phase was conducted through a literature review of previous studies related to the research topic. The empirical phase in the public sector was implemented and analysed using phenomenology and grounded theory methods. A total of 19 informants were involved in the individual and focus group interviews conducted. The study results revealed that human, process, product, and organisation aspects as well as the related characteristics of the citizen-centric influence the legacy systems modernisation in the era of digital government. The findings contribute as a complete guideline for the public sector agencies in modernising the legacy systems in line with the citizen-centric digital government vision. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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14 pages, 5781 KiB  

Open AccessArticle

The Media in the Construction of Reality in the Context of Colombian Social Nonconformity

by Andrés Barrios-Rubio and Gloria Consuelo Fajardo Valencia

Information 2022, 13(8), 378; https://0-doi-org.brum.beds.ac.uk/10.3390/info13080378 - 07 Aug 2022

Cited by 3 | Viewed by 1869

Abstract

Introduction: Convergence of linguistics and semiotics materializes in the text not only the conceptual content that is expressed through codes, but the message also underlies the realism of the communicative intentions of the issuing agent in a specific context and the value of [...] Read more.

Introduction: Convergence of linguistics and semiotics materializes in the text not only the conceptual content that is expressed through codes, but the message also underlies the realism of the communicative intentions of the issuing agent in a specific context and the value of the interactions of the actors of the communicative act. Methodology: The vision of reality that is established in the collective imaginary must be analyzed from the interpretation of society and culture, the laws of operation and their constituent parts. For this, this research approached two newspapers of national circulation, five general radio channels of national coverage, and two television newscasts of private channels, and through the use of quantitative instruments, the posts, tweets or videos were reviewed in order to analyze the constituent elements of the discourse—text, images, hashtags, or keywords—which are appreciated from the syntactic and semantic perspectives (structural) and pragmatics (functional). Results: The communication process in its social context denotes the intervention of nonlinguistic elements of sociocultural order that demarcate the generation and interpretation of the meanings and senses of linguistic expressions. Discussion: The linguistic structure offers conditions for communication, but any generation and transmission of meanings is a product of the intention of the subjects who use it for specific purposes and in specific communicative situations within a social context. Conclusions: Intensive use of digital technology and social networks naturalized a relationship of proximity and familiarity in the communication process, satisfaction of needs in the multiplicity of information that is created and distributed in the network bundled to mobile devices and the political and social ecosystem of the nation. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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14 pages, 5405 KiB  

Open AccessArticle

The Evaluation of Technology Startup Role on Indonesian SMEs Industry 4.0 Adoption Using CLD-ABM Integrated Model

by Ishardita Pambudi Tama, Willy Satrio Nugroho, Wayan Firdaus Mahmudy and Purnami Purnami

Sustainability 2022, 14(14), 8462; https://0-doi-org.brum.beds.ac.uk/10.3390/su14148462 - 11 Jul 2022

Viewed by 1889

Abstract

The role of the Association of Southeast Asia Nations (ASEAN) small and medium enterprises (SMEs) as the regional socioeconomic stabilizer is inseparable from endogenous multisector collaboration. Indonesian SMEs struggled with Industry 4.0 adoption due to the lower digital infrastructure (DI) and digital literacy [...] Read more.

The role of the Association of Southeast Asia Nations (ASEAN) small and medium enterprises (SMEs) as the regional socioeconomic stabilizer is inseparable from endogenous multisector collaboration. Indonesian SMEs struggled with Industry 4.0 adoption due to the lower digital infrastructure (DI) and digital literacy (DL) index. This study aims to develop a provisional model to explore the role of technology startups (TS) in covering the DI and DL of SMEs. The evaluation was through a simulation model of Indonesian SMEs’ collaboration with the government and TS. The developed model is a concurrent real-time integration of an agent-based model (ABM) with a causal loop diagram (CLD). The simulation results imply that SMEs’ collaboration with TS leads to the early adoption of Industry 4.0 that balances the business competition environment. The model also shows that exponentially rising government aid can help the SMEs into late adoption of Industry 4.0. However, SMEs are still unable to sustain the business competition. Thus, the integrative simulation model is a state-action planning model with each state result bounded to the previous state result. The initial input parameters determine the model behavior. Thus, the model is a good resiliency planner for SMEs’ Industry 4.0 adoption. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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20 pages, 2274 KiB  

Open AccessArticle

Building an Integrated Digital Transformation System Framework: A Design Science Research, the Case of FedUni

by Munir Majdalawieh and Shafaq Khan

Sustainability 2022, 14(10), 6121; https://0-doi-org.brum.beds.ac.uk/10.3390/su14106121 - 18 May 2022

Cited by 5 | Viewed by 4425

Abstract

The purpose of this paper is to propose an integrated digital transformation system framework (IDTSF) to help support business leaders and teams in making their products, services, and operations more streamlined and competitive. The framework will help organizations to best meet user/customer needs [...] Read more.

The purpose of this paper is to propose an integrated digital transformation system framework (IDTSF) to help support business leaders and teams in making their products, services, and operations more streamlined and competitive. The framework will help organizations to best meet user/customer needs with minimum waste and time and enables businesses to achieve efficiency compared with island and traditional sequential approaches. The proposed framework can also provide insights to help organizations to avoid common failures when deploying digital transformation initiatives. The paper follows the design science research (DSR) and the information systems design science research (ISDSR) methodologies to develop the IDTSF model and a practical design artifact. The main problems were the initiation, execution, and governance challenges associated with digital transformation. After identifying the problems and the objectives, a relevant IDTSF model was synthesized and tested as a design artifact. The results of the test of the proposed artifact showed its effectiveness and efficiency in facilitating the components of the model in creating a cohesive framework. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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16 pages, 1811 KiB  

Open AccessArticle

The Sustainable Efficiency Improvement of Internet Companies under the Background of Digital Transformation

by Lijuan Zuo, Hongchang Li, Hongyan Gao and Man Zhu

Sustainability 2022, 14(9), 5600; https://0-doi-org.brum.beds.ac.uk/10.3390/su14095600 - 06 May 2022

Cited by 3 | Viewed by 2015

Abstract

The digital economy is a driving force for economic growth in various countries. When the digital economy is deeply integrated with Internet companies, it also brings about great challenges to corporate innovation. This paper used the DEA-Malmquist model to measure the efficiency of [...] Read more.

The digital economy is a driving force for economic growth in various countries. When the digital economy is deeply integrated with Internet companies, it also brings about great challenges to corporate innovation. This paper used the DEA-Malmquist model to measure the efficiency of the science and technology investment of 30 Internet-listed companies in China from 2011 to 2019, constructing a long-distance function and displaying the dynamic changes in the comparative efficiency of time and space. This research evaluated the digital maturity and digital experience of Internet companies under the continuous investment of science and technology, concluding that the investment in science and technology under the digital economy can improve the innovation efficiency of China’s Internet companies. Research shows that technology investment has a significant positive impact on the digitalization of Internet companies, but there is heterogeneity among different companies. Based on the theoretical research in this article and the empirical experience of in-depth digitalization, it also provides path suggestions for the in-depth development of digitalization of Internet companies. This research has important theoretical significance and practical value for further promoting the development of Internet companies and promoting the application of the digital economy. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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27 pages, 4337 KiB  

Open AccessArticle

A Review of Digital Era Governance Research in the First Two Decades: A Bibliometric Study

by Dejan Ravšelj, Lan Umek, Ljupčo Todorovski and Aleksander Aristovnik

Future Internet 2022, 14(5), 126; https://0-doi-org.brum.beds.ac.uk/10.3390/fi14050126 - 21 Apr 2022

Cited by 15 | Viewed by 4753

Abstract

The emergence of digital technologies has profoundly affected and transformed almost every aspect of societal relations. These impacts have also reached public administration, including its governance. Digital technologies’ rise has paved the way for the surfacing of a new public governance model called [...] Read more.

The emergence of digital technologies has profoundly affected and transformed almost every aspect of societal relations. These impacts have also reached public administration, including its governance. Digital technologies’ rise has paved the way for the surfacing of a new public governance model called the Digital Era Governance (DEG) model (often referred to as e-government, digital government, e-governance, or digital governance) in which digital technologies play a central role. Therefore, the main aim of this paper is to provide a comprehensive and in-depth examination of DEG research over the past two decades. Bibliometric analysis is based on the Scopus database that contains 9175 documents published between 2001 and 2020. In this context, several established and innovative bibliometric approaches are applied. The results reveal the growth of DEG research over the last two decades, especially in recent years, as accelerated by several of the most relevant documents published in reputable journals such as Government Information Quarterly. Most DEG research has been conducted in Anglo-Saxon countries, as confirmed while examining the most relevant authors’ affiliations and collaborations. The results also indicate that DEG has advanced from conventional public services to citizen-oriented e-services by including citizens’ participation and, most recently, even to smart services by facilitating emerging and disruptive technologies. The findings add to the stock of scientific knowledge and support the evidence-based policymaking needed to successfully pursue a sustainable future. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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19 pages, 1790 KiB  

Open AccessArticle

An Innovative E-Learning Support for Modern History Distance Learning and the Experience during the COVID-19 Lockdown

by Miroslav Bures, Vojtech Ripka, Karolina Buresova, Karel Frajtak, Jiri Maha and Kamil Cinatl

Sustainability 2022, 14(6), 3631; https://0-doi-org.brum.beds.ac.uk/10.3390/su14063631 - 19 Mar 2022

Viewed by 2274

Abstract

Inquiry-based education in the field of history using modern multimedia and communication technologies has been the subject of several previous studies. However, much less work exists to analyse the unique situation of distance learning, which has been broadly implemented to satisfy lockdown restrictions [...] Read more.

Inquiry-based education in the field of history using modern multimedia and communication technologies has been the subject of several previous studies. However, much less work exists to analyse the unique situation of distance learning, which has been broadly implemented to satisfy lockdown restrictions during the current COVID-19 pandemic. This paper presents an overview of the HistoryLab project, which uses various types of multimedia and communication technology to support an interactive education of modern history and encourage an engagement in historical thinking amongst students. This project was successfully employed in recent distance teaching measures enforced under the COVID-19 lockdown in Czechia, so we report on this experience and the lessons learned, useful for the educational community, in this study. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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14 pages, 1178 KiB  

Open AccessArticle

Analysis of the Relationship between Corporate CSR Investment and Business Performance Using ESG Index—The Use-Case of Korean Companies

by Jihye Yun and Jonghwa Lee

Sustainability 2022, 14(5), 2911; https://0-doi-org.brum.beds.ac.uk/10.3390/su14052911 - 02 Mar 2022

Cited by 4 | Viewed by 4006

Abstract

ESG management has become the most prominent topic this year as the worldwide business environment of companies changes. ESG management is not an option to raise a company’s reputation but a factor that significantly affects corporate sustainability and corporate value in the long [...] Read more.

ESG management has become the most prominent topic this year as the worldwide business environment of companies changes. ESG management is not an option to raise a company’s reputation but a factor that significantly affects corporate sustainability and corporate value in the long run as well as can be seen as an essential requirement for a company’s survival. As this trend is essential in evaluating corporate sustainability, ESG management is an inevitable global issue. This study aims to develop an index for ESG, a key indicator of corporate sustainability, targeting 49 companies that issue ‘sustainability reports’ among the top 150 asset-ranked companies. In addition, companies were divided into high and low groups based on the ESG index, and each group attempted to study the effect of economic responsibility among corporate social responsibility on financial performance. As a result, out of 49 companies, the high group was divided into 17 companies, and the low group was split into 14 companies. It was found that only the low group had a significantly positive (+) effect on the relationship between corporate economic responsibility and financial performance. This study can be used as a reference data for ESG research by developing an ESG index related to corporate sustainability. It is meaningful to confirm the management paradigm for corporate social responsibility and the importance of financial performance through comparison. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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21 pages, 2121 KiB  

Open AccessArticle

Data Quality Barriers for Transparency in Public Procurement

by Ahmet Soylu, Óscar Corcho, Brian Elvesæter, Carlos Badenes-Olmedo, Francisco Yedro-Martínez, Matej Kovacic, Matej Posinkovic, Mitja Medvešček, Ian Makgill, Chris Taggart, Elena Simperl, Till C. Lech and Dumitru Roman

Information 2022, 13(2), 99; https://0-doi-org.brum.beds.ac.uk/10.3390/info13020099 - 20 Feb 2022

Cited by 12 | Viewed by 5118

Abstract

Governments need to be accountable and transparent for their public spending decisions in order to prevent losses through fraud and corruption as well as to build healthy and sustainable economies. Open data act as a major instrument in this respect by enabling public [...] Read more.

Governments need to be accountable and transparent for their public spending decisions in order to prevent losses through fraud and corruption as well as to build healthy and sustainable economies. Open data act as a major instrument in this respect by enabling public administrations, service providers, data journalists, transparency activists, and regular citizens to identify fraud or uncompetitive markets through connecting related, heterogeneous, and originally unconnected data sources. To this end, in this article, we present our experience in the case of Slovenia, where we successfully applied a number of anomaly detection techniques over a set of open disparate data sets integrated into a Knowledge Graph, including procurement, company, and spending data, through a linked data-based platform called TheyBuyForYou. We then report a set of guidelines for publishing high quality procurement data for better procurement analytics, since our experience has shown us that there are significant shortcomings in the quality of data being published. This article contributes to enhanced policy making by guiding public administrations at local, regional, and national levels on how to improve the way they publish and use procurement-related data; developing technologies and solutions that buyers in the public and private sectors can use and adapt to become more transparent, make markets more competitive, and reduce waste and fraud; and providing a Knowledge Graph, which is a data resource that is designed to facilitate integration across multiple data silos by showing how it adds context and domain knowledge to machine-learning-based procurement analytics. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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18 pages, 802 KiB  

Open AccessArticle

The Impact of Institutional Creativity and Innovation Capability on Innovation Performance of Public Sector Organizations in Ghana

by John Coffie Azamela, Zhiwei Tang, Ackah Owusu, Sulemana Bankuoru Egala and Emmanuel Bruce

Sustainability 2022, 14(3), 1378; https://0-doi-org.brum.beds.ac.uk/10.3390/su14031378 - 26 Jan 2022

Cited by 11 | Viewed by 4835

Abstract

The public sector continues to be under intense pressure to improve its innovation performance. Consequently, stakeholders are calling for more empirical studies on the antecedents of innovation, especially from a developing country’s perspective. Motivated by this call, we investigate the impact of institutional [...] Read more.

The public sector continues to be under intense pressure to improve its innovation performance. Consequently, stakeholders are calling for more empirical studies on the antecedents of innovation, especially from a developing country’s perspective. Motivated by this call, we investigate the impact of institutional creativity and institutional innovation capacity on public innovation performance in the context of Ghana. Key to our model is that, institutional creativity and institutional innovation capacity are also enabled by inter-agency collaborations, institutional leadership, and stakeholder pressure. The partial least squares structural equation model is employed to estimate the survey responses of 195 respondents from fifty public sector institutions. The empirical analysis confirms that organizational creativity has a positive and significant impact on innovation performance, innovation capacity has a negative and insignificant impact on innovation performance, and inter-agency collaboration and institutional leadership contribute positively to institutional creativity and innovation capacity. However, stakeholder pressure negatively impacts both institutional creativity and innovation performance. This study contributes to knowledge on the antecedents of public innovation performance from a developing country’s perspective. It also advances theories on public innovation performance. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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20 pages, 1720 KiB  

Open AccessArticle

Motivating Users to Manage Privacy Concerns in Cyber-Physical Settings—A Design Science Approach Considering Self-Determination Theory

by Sabrina Oppl and Christian Stary

Sustainability 2022, 14(2), 900; https://0-doi-org.brum.beds.ac.uk/10.3390/su14020900 - 13 Jan 2022

Cited by 4 | Viewed by 2383

Abstract

Connectivity is key to the latest technologies propagating into everyday life. Cyber-Physical Systems (CPS) and Internet-of-Things (IoT) applications enable users, machines, and technologically enriched objects (‘Things’) to sense, communicate, and interact with their environment. Albeit making human beings’ lives more comfortable, these systems [...] Read more.

Connectivity is key to the latest technologies propagating into everyday life. Cyber-Physical Systems (CPS) and Internet-of-Things (IoT) applications enable users, machines, and technologically enriched objects (‘Things’) to sense, communicate, and interact with their environment. Albeit making human beings’ lives more comfortable, these systems collect huge quantities of data that may affect human privacy and their digital sovereignty. Engaging in control over individuals by digital means, the data and the artefacts that process privacy-relevant data can be addressed by Self-Determination Theory (SDT) and its established instruments. In this paper, we discuss how the theory and its methodological knowledge can be considered for user-centric privacy management. We set the stage for studying motivational factors to improve user engagement in identifying privacy needs and preserving privacy when utilizing or aiming to adapt CPS or IoT applications according to their privacy needs. SDT considers user autonomy, self-perceived competence, and social relatedness relevant for human engagement. Embodying these factors into a Design Science-based CPS development framework could help to motivate users to articulate privacy needs and adopt cyber-physical technologies for personal task accomplishment. Full article

(This article belongs to the Topic Digital Transformation and E-Government)

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