1. Introduction
Supply chains have long been recognized as critical components of business operations, playing a pivotal role in ensuring the efficient flow of goods and services from suppliers to end consumers. In recent years, the concept of supply chain digitalization has emerged as a focal point for businesses striving to adapt to the rapidly changing landscape of the global marketplace [
1,
2,
3]. Defined as the extent to which firms adopt and deploy digital supply chain systems to transact with various players along the supply chain [
4,
5,
6] supply chain digitalization has gained remarkable prominence, particularly in the post-COVID-19 pandemic [
7,
8,
9].
The pandemic served as a catalyst, accelerating the adoption of digital technologies in supply chain management [
10,
11]. As highlighted by [
12] a staggering 84% of supply chain executives have significantly increased their utilization of digital technology within supply chains. This surge in adoption is not only a response to the pandemic-induced disruptions but also an acknowledgment of the broader digital trend reshaping business practices [
13]. Firms that fail to embrace and harness these digital advancements may find themselves at a considerable disadvantage, struggling to keep pace with their digitally adept counterparts, and in some cases, even facing the risk of going out of business [
14,
15]. However, amidst the rush towards digitalization, a significant challenge emerges. Many firms, despite recognizing the importance of supply chain digitalization, grapple with a lack of clarity on what precisely it entails [
12,
16]. This confusion is emblematic of the complex and multifaceted nature of digitalization in the supply chain context.
The motivation for this study is deeply rooted in addressing critical gaps and advancing our understanding of the dynamic landscape of digitalized supply chains. Many existing studies have primarily focused on isolated aspects of digitalization without considering the interdependencies and interactions that define the supply chain ecosystem. Furthermore, limited attention has been directed towards the mediating mechanisms that elucidate the pathways through which digitalization translates into enhanced supply chain performance [
12,
17]. As a result, the existing literature has yet to provide a comprehensive framework that integrates these variables within a dynamic and interconnected context. These divergent findings underscore the complexity of the relationship between supply chain digitalization and performance outcomes, leaving critical gaps in understanding the underlying mechanisms and conditions that determine the effectiveness of digitalization efforts [
18]. While the existing literature has recognized the significance of supply chain digitalization, it has not conclusively resolved whether it primarily facilitates or potentially obstructs supply chain management [
19]. Despite the growing recognition of digitalization’s potential impact on performance, previous studies often fall short in addressing the intricate relationships at play [
12]. This research paper aims to address these gaps by taking a more holistic and integrated approach, thereby shedding light on the nuanced relationships that underlie the impact of supply chain digitalization on performance through the mediating roles of supply chain integration and efficiency. Additionally, we also explore the moderating role of supply chain dynamism in this association.
The theoretical foundation underpinning this study draws on established concepts within the realm of supply chain management and digital transformation. The adoption of digital technologies in supply chain operations has been driven by the necessity to overcome disruptions and uncertainties [
20,
21,
22] which aligns with the contemporary challenges posed the ongoing digital revolution [
23,
24]. The theoretical framework of this study is rooted in the concepts of resource-based view [
25] and dynamic capabilities [
26] emphasizing the role of unique resources and the ability to adapt to changing environments [
8,
9,
13,
27]. These frameworks provide a lens through which we can analyze the intricate interplay of digitalization, supply chain integration, efficiency, and performance, while accounting for the moderating effect of supply chain dynamism, a crucial contextual factor in today’s ever-evolving business landscape [
12,
28,
29]. By integrating these theoretical perspectives, this research aims to provide a comprehensive and nuanced understanding of the multifaceted relationships that drive supply chain performance in the digital age. The questions driving this study are as follows:
RQ1. Do supply chain integration and supply chain efficiency mediate the relationship between supply chain digitalization and supply chain performance?
RQ2. How does supply chain dynamism moderate the impact of digitalization on supply chain integration, supply chain efficiency, and supply chain performance?
To address these questions, a comprehensive survey was conducted among 293 manufacturing firms in Turkey, contributing significantly to the scholarly discourse. This study enriches the domains of the resource-based view and dynamic capabilities theories, providing a nuanced extension that elucidates the intricate mechanisms underlying the transformational impact of digital technologies within the supply chain. Additionally, the investigation sheds light on the relative significance of supply chain integration and efficiency as facilitators in amplifying the value of supply chain digitalization for achieving superior performance within manufacturing firms. Our study contributes to the existing body of knowledge by delving into the specifics of how companies can leverage digitalization to improve supply chain integration and supply chain efficiency in the post-COVID-19 era. By focusing on the aftermath of this global crisis, we aim to provide actionable insights and recommendations that are particularly relevant in today’s business landscape, where the need for agile and efficient supply chains has become more pronounced. Finally, by introducing the moderating factor of supply chain dynamism, this study contributes to the evolving discourse on the contingencies shaping the outcomes of digitalization efforts, recognizing the importance of adaptability and responsiveness in today’s rapidly changing business landscape.
4. Analysis and Results
The analysis and results of this study were presented using a covariance-based structural equation modeling (SEM) approach. The analytical process unfolded in two distinct stages, beginning with the estimation of a measurement model to evaluate construct reliability. Subsequently, the hypothesized relationships were tested using SEM procedures [
145].
4.1. Measurement Model Estimation
The initial step involved a meticulous examination of the measurement model’s development and validity. Confirmatory Factor Analysis (CFA) was conducted using AMOS 24 to rigorously assess the fitness of the model [
146]. As per established criteria, the
x2/df ratio was scrutinized, aiming for a value of less than 3, indicating a favorable model fit [
147]. Guided by the recommendations of Hu and Bentler (1999), thresholds for various fit indices were set, including CFI, TLI, IFI, and NFI, where values exceeding 0.90 were indicative of a well-fitting model. Additionally, RMSEA and SRMR values below 0.08 were targeted. The results indicated that the measurement model demonstrated acceptable fit statistics:
x2 = 705.754, df = 284,
x2/df = 2.485, CFI = 0.925, TLI = 0.913, IFI = 0.916, NFI = 0.907, SRMR = 0.058, and RMSEA = 0.061.
The validity of the measurement model was substantiated through a thorough analysis, as depicted in
Table 2. The examination ensured that each item appropriately loaded into its corresponding factor while permitting correlations among the study constructs. Convergent validity was demonstrated through significant factor loadings for all items (
p < 0.001), exceeding the recommended threshold of 0.5 [
148]. In addition,
Figure 2, captured from the statistical software Amos 24, visually represents the correlation and factor loading structure of the latent constructs. The figure provides a comprehensive overview of the relationships among observed variables and their respective latent factors. Each arrow in the diagram represents a factor loading, indicating the strength and direction of the relationship between an observed variable and its underlying latent construct. The correlations between latent constructs are depicted through double-headed arrows. This graphical representation aids in understanding the measurement model’s performance, demonstrating how well the observed variables align with their intended latent factors. The factor loadings and correlations shown in
Figure 2 contribute to the assessment of the measurement model’s reliability and construct validity, supporting the robustness of the structural equation model.
Furthermore, the average variance extracted (AVE) values for each variable were also computed and found to surpass the threshold of 0.50, as stipulated by [
149], strengthening the evidence of convergent validity. Assessment of internal construct consistency and validity was carried out through the examination of Cronbach’s alpha and composite reliability (CR) values, as outlined in
Table 2. All Cronbach’s alpha values for the constructs surpassed the acceptable threshold of 0.70 [
150]. Similarly, CR values exceeded the recommended threshold of 0.60 [
151]. These findings indicated satisfactory internal consistency and reliability of the measurement items for each construct [
148].
Discriminant validity was evaluated in accordance with [
149] approach. The square root of each construct’s AVE was compared with the correlations among all other constructs in the model (
Table 3). This analysis revealed that the square root of every AVE exceeded any correlation between pairs of latent constructs, solidifying the evidence of discriminant [
149]. In conclusion, the measurement model’s estimations were solidly supported through the comprehensive assessment of CFA.
4.2. Structural Model Estimation
The analysis of the structural model revealed robust results, with all fit indices surpassing established standards [
151,
152], indicating an excellent fit of the model to the data. The fit indices demonstrated good model fit, including
x2/df = 1.174, CFI = 0.997, TLI = 0.989, IFI = 0.996, NFI = 0.982, SRMR = 0.022, and RMSEA = 0.024. These outcomes affirmed the consistency of the structural model with the data and lent support to the theoretical framework. The outcomes of testing the structural model are detailed in
Table 4. As hypothesized, the study findings substantiate a significant positive impact of digitalization on supply chain performance (β = 0.240,
t = 6.048,
p < 0.001), thereby affirming the validity of H1. This study also uncovered a noteworthy direct effect of digitalization on supply chain integration (β = 0.513,
t = 10.210,
p < 0.001), thereby confirming H2. Furthermore, a significant positive relationship between digitalization and supply chain efficiency was evident (β = 0.467,
t = 9.492,
p < 0.001), providing robust support for H3. These findings collectively substantiate the considerable influence of digitalization on supply chain integration, efficiency, and performance. Lastly, this study’s results reveal that supply chain integration is positively and significantly associated with efficiency (β = 0.169,
t = 3.538,
p < 0.001).
Turning to the impact of supply chain integration on performance, this study’s hypotheses were vindicated as integration demonstrated a significant direct positive impact on supply chain performance (β = 0.185, t = 5.337, p < 0.001), thereby lending support to H4. In congruence with H6, the study findings indicate a notable positive and significant relationship between supply chain efficiency and supply chain performance (β = 0.586, t = 15.446, p < 0.001).
The explanatory power of the structural model was rigorously assessed using AMOS 24.0, encompassing the R
2 values. The results, as illustrated in
Figure 3, showcased the substantial influence of digitalization, supply chain integration, and efficiency on supply chain performance. Notably, digitalization exhibited a significant explanatory power, accounting for 26.3% of the variance in supply chain integration, while also explaining an impressive 50.6% of the variance in supply chain efficiency. The culmination of these factors, along with supply chain integration and efficiency, collectively accounted for a substantial 75% of the variance in supply chain performance, underscoring the robustness of the model in capturing the intricate interplay between these constructs comprehensive analysis reaffirms the pivotal role of digitalization and its intricate connections in enhancing supply chain dynamics (
Figure 3).
4.3. Mediation Analysis
The investigation of the mediation effect was a focal point in this study, specifically exploring the roles of supply chain integration and efficiency in mediating the influence of digitalization on supply chain performance. Utilizing the mediation technique proposed by the mediation pathways were thoroughly examined, with supply chain integration and efficiency as mediators. In doing so, a simple mediation analysis was employed using the bootstrapping percentile method available in AMOS [
134,
153,
154,
155]. In the initial model (Model 1), a direct connection between digitalization and supply chain performance was scrutinized, revealing a significant and robust association between digitalization and supply chain performance (β = 0.240,
t = 6.048,
p < 0.001). Moving to Model 2, a comprehensive analysis was conducted employing the bootstrapping percentile method available in AMOS, with resampling of 2000 and a 95% confidence interval. The outcomes presented in
Table 5 unveiled the intricate mediation processes at play. The indirect effects of digitalization on supply chain performance through both supply chain integration (β = 0.095,
p < 0.001) and efficiency (β = 0.273,
p < 0.001) were found to be significant and positive, providing empirical support for H5 and H7, respectively. This in-depth analysis elucidates the mechanisms through which digitalization exerts its influence on supply chain performance, mediated by the vital constructs of supply chain integration and efficiency.
4.4. Moderation Analysis
This study conducted a moderation analysis to explore the potential moderating role of supply chain dynamism in the relationships between digitalization and key supply chain constructs. Following the guidelines proposed by [
138], this analysis aimed to assess whether supply chain dynamism played a significant moderating role in the relationships involving (a) digitalization and supply chain integration, (b) digitalization and supply chain performance, and (c) digitalization and supply chain efficiency. Employing AMOS 24.0 for rigorous analysis, this study sought to uncover intricate interactions among these variables.
The results unveiled intriguing insights into the moderating effect of supply chain dynamism. In the context of the relationship between digitalization and supply chain integration, it became evident that supply chain dynamism exerted a positive moderating impact (a: β = 0.144, p = 0.008). This suggests that the influence of digitalization on supply chain integration was amplified when supply chain dynamism was more pronounced. However, when considering the association between digitalization and supply chain performance, the moderating role of supply chain dynamism did not reach statistical significance (b: β = 0.039, p = 0.198), indicating that changes in supply chain dynamism did not significantly alter the impact of digitalization on supply chain performance. Notably, in the context of the link between digitalization and supply chain efficiency, the analysis unveiled a significant negative moderating effect of supply chain dynamism (c: β = −0.123, p = 0.006). This implies that the positive influence of digitalization on supply chain efficiency was attenuated in more dynamic supply chain environments. These findings underscore the intricate interplay between digitalization, supply chain dynamism, and their collective impact on critical supply chain constructs. Consequently, these results supported H8a while rejecting H8b and H8c.
To gain a deeper understanding of the relationships, we employed the Sobel test method [
29] to elucidate the role of supply chain dynamism in influencing the connections between digitalization and the examined supply chain constructs.
Figure 4 visually represents the moderation relationships among the key variables. The presence of a moderation effect became evident as supply chain dynamism shaped the relationship between digitalization and supply chain integration, as indicated by the intersecting lines representing low and high supply chain dynamism intercepting each other (
Figure 4a). However, this moderation influence was not observed when assessing the relationship between digitalization and supply chain performance, as illustrated by the parallel lines of low and high supply chain dynamism (
Figure 4b). Remarkably, the moderation analysis highlighted that supply chain dynamism negatively moderated the relationship between digitalization and supply chain efficiency (
Figure 4c), supported by the non-intersecting lines of low and high supply chain dynamism. This intricate exploration unveiled the complex interplay of supply chain dynamism in moderating the impact of digitalization on supply chain outcomes.
4.5. Serial Mediation Analysis
To enhance the robustness of the study’s findings, a serial mediation model was employed to delve into the intricate relationships between supply chain integration, efficiency, and digitalization. In this model, supply chain integration served as a predictor for supply chain efficiency, and the ensuing analysis provided valuable insights into the sequential effects of these variables on supply chain performance, as depicted in
Figure 3.
The results of the analysis revealed a statistically significant positive association between supply chain integration and supply chain efficiency (β = 0.169, t = 3.538, p < 0.001). This signifies that higher levels of supply chain integration are associated with increased supply chain efficiency, indicating the importance of collaborative processes with major supply chain partners in optimizing operational performance.
To validate the presence of a serial mediation effect, a specific indirect effect analysis was conducted using AMOS 24.0 software, as outlined by [
138]. The results, presented in
Table 5, unequivocally support the existence of a significant serial mediation effect. The specific indirect effect, with a confidence interval of 95% bootstrap, ranged from 0.027 to 0.185 (β = 0.087,
p < 0.001), and notably, it did not include 0. This outcome indicates a robust serial mediation effect, suggesting that the influence of digitalization on supply chain performance is channeled through the sequential mediation of supply chain integration and efficiency.
5. Discussion and Implications
5.1. Discussion of Major Findings
The results of this study shed light on the intricate dynamics of digitalization, supply chain integration, efficiency, and performance within the constantly evolving landscape of supply chain management. The analysis of the structural model firmly establishes the significant and positive impact of digitalization on supply chain integration, efficiency, and performance. These findings align with prior research that emphasizes the transformative potential of digital technologies in enhancing various aspects of supply chain operations [
12,
16,
28]. The integration of digital tools, such as supply chain management systems, consistently proves its ability to foster collaboration, facilitate information sharing, and improve coordination among supply chain partners [
13]. Consequently, this contributes to increased integration levels and, in turn, strengthens supply chain efficiency and performance [
80].
Additionally, the mediation analysis underscores the central role played by supply chain integration and efficiency in mediating the relationship between digitalization and supply chain performance. This discovery suggests that digitalization’s impact on performance is channeled through the enhancement of integration and efficiency, aligning with the concept of digitalization as an enabler [
10,
78,
84]. It serves as the foundation for seamless information flow, real-time visibility, and streamlined processes, all of which ultimately contribute to improved supply chain performance [
32]. This study contributes to the existing body of research on the mediating mechanisms of supply chain digitalization on supply chain performance. While previous studies have explored mediation through factors such as internal integration [
16,
37,
80], supply chain resilience [
9,
17,
28,
32,
54], and supply chain traceability and agility our research delves deeper into the mediating roles of supply chain external integration (customer and supplier) and supply chain efficiency. This nuanced understanding offers valuable insights for businesses seeking to fully leverage digitalization for superior supply chain performance.
Interestingly, this study’s exploration of the moderating impact of supply chain dynamism revealed intricate dynamics. The positive moderating influence of supply chain dynamism on the relationships between digitalization and supply chain integration signifies that the effect of digitalization is amplified in supply chain environments characterized by greater volatility and rapid change. This implies that digitalization not only directly affects supply chain outcomes but also interacts with the level of dynamism in the supply chain environment, intensifying its influence. This aligns with the concept that digital technologies can imbue supply chains with agility and adaptability, enabling them to respond effectively to dynamic market conditions [
3]. Contrary to our initial expectations, the analysis did not reveal a statistically significant moderating effect of supply chain dynamism on the relationship between digitalization and supply chain performance. This suggests that the impact of digitalization on supply chain performance remains relatively consistent regardless of the degree of supply chain dynamism [
77,
95]. This finding implies that the transformative potential of digitalization in enhancing supply chain performance may be somewhat independent of the level of dynamism in the supply chain environment. It suggests that digitalization initiatives have the capacity to yield performance improvements even in less dynamic or more stable supply chain contexts. Intriguingly, the examination of the connection between digitalization and supply chain efficiency revealed an unexpected significant negative moderating role played by supply chain dynamism. This suggests that while digitalization positively impacts supply chain efficiency, this effect is dampened in highly dynamic supply chain environments. This could be attributed to the challenges posed by increased dynamism, such as the need for rapid adaptation to changing market conditions and heightened uncertainty [
8,
13,
24]. Consequently, while digitalization can enhance efficiency [
7,
100,
105], its effectiveness in doing so might be hindered by the complexities introduced by a highly dynamic supply chain context [
98,
126].
5.2. Theoretical Implications
The present study makes a substantial contribution to the existing literature by addressing critical gaps in the field of supply chain digitalization. One significant gap that this study tackles relates to the limited understanding of the underlying mechanisms through which digitalization affects supply chain performance [
1,
9,
12,
77,
80,
123]. Our research enriches the field by elucidating the intricate relationships between digitalization, supply chain integration, efficiency, and performance. Previous studies have often examined these dimensions in isolation, overlooking the mechanisms that connect them [
2,
5,
100]. Through the investigation of the mediation effect of supply chain integration and efficiency, our study uncovers the processes by which digitalization’s influence is channeled. This empirical evidence extends the RBV by demonstrating how digitalization, when integrated into supply chain processes, becomes a valuable resource that enhances coordination and collaboration with partners [
32,
34]. Furthermore, this mediation effect aligns with the DCT, revealing digitalization’s role in transforming dynamic capabilities into actionable practices, enabling firms to adapt and respond effectively to dynamic environments [
13,
41,
153]. By demonstrating the mediating effects of supply chain integration and efficiency on the relationship between digitalization and supply chain performance, our study bridges this gap and offers a more comprehensive understanding of how these constructs interact to influence overall supply chain outcomes.
Beyond the direct and indirect relationships established in our theoretical framework, the unanticipated but intriguing discovery of the serial mediation effect in the analysis brings forth valuable theoretical implications. The sequential mediation involving supply chain integration, efficiency, and digitalization provides a nuanced understanding of the interplay within the digitalized supply chain landscape. This finding aligns with the call for a dynamic perspective in supply chain research, emphasizing the interconnected processes rather than treating constructs as static entities [
88]. It underscores that the impact of digitalization on supply chain performance is not a singular event but a multifaceted process. Consequently, this study contributes to a more holistic conceptualization of the digitalized supply chain, framing it as an evolving mechanism where the collaborative integration of partners and efficient processes act as intermediate steps in translating digitalization into enhanced supply chain performance.
Another critical gap that this study addresses is the nuanced role of supply chain dynamism in moderating the relationships between digitalization and various supply chain dimensions. While prior research has emphasized the importance of supply chain dynamism [
43,
94,
121], few studies have empirically examined the intricate interactions between digitalization and supply chain dynamism [
12,
28,
29,
124]. Our study, by uncovering the distinct moderating effects of supply chain dynamism, contributes to DCT, demonstrating how supply chain dynamism shapes the effectiveness of digitalization-driven capabilities and influences their impact on supply chain outcomes. We bridge a notable gap by exploring the moderating role of supply chain dynamism in the context of digitalization’s influence on supply chain outcomes. Our research provides valuable insights into the contextual conditions of supply chain digitalization, integration, and efficiency, emphasizing the relative importance of supply chain integration in highly dynamic supply chain environments. We reveal that in a dynamic supply chain context, characterized by volatility and rapid change, our findings suggest that supply chain integration plays a more significant role than supply chain efficiency. This challenges the predominant focus on supply chain integration, expanding our understanding of the relative importance of these two dimensions in specific boundary conditions. These insights contribute valuable knowledge to the existing literature, offering a deeper understanding of the dynamic relationship between supply chain digitalization, integration, and efficiency, particularly within the context of varying supply chain dynamism levels.
Furthermore, our study adds value to theoretical frameworks that emphasize the significance of digitalization strategies in supply chain management [
2,
3,
4,
13,
77]. While these frameworks provide valuable insights, empirical validation has often been lacking. By empirically testing and validating these theoretical foundations, our research not only confirms their relevance in real-world contexts but also extends their applicability within the intricate dynamics of supply chain environments. This contribution bolsters the theoretical underpinnings of digitalization’s impact on supply chain integration, efficiency, and ultimately performance. Thus, this study bridges the gap between digitalization and TCE by empirically examining the relationship between digitalization, supply chain integration, efficiency, and transaction costs. The findings align with TCE by showcasing how digitalization mitigates information asymmetry and reduces transaction costs through enhanced supply chain integration and efficiency [
6,
36,
37,
38]. This empirical validation contributes to a better understanding of how digitalization can lead to improved efficiency in transactions and resource utilization.
5.3. Managerial Implications
The practical implications of this study carry significant relevance for supply chain practitioners and managers seeking to leverage digitalization to enhance their supply chain performance. Firstly, the confirmed positive relationship between digitalization and supply chain performance underscores the importance of adopting digital technologies to drive operational excellence. Supply chain managers should consider implementing a range of digital tools, such as advanced analytics, IoT devices, artificial intelligence, and blockchain, to streamline processes, improve visibility, and enhance decision-making. This emphasizes the need for a comprehensive digitalization strategy that aligns with the organization’s goals and supports seamless integration across the supply chain.
Secondly, the identified mediation effect of supply chain integration and efficiency emphasizes the pivotal role of collaboration and streamlined processes in achieving enhanced supply chain performance. Supply chain managers should prioritize creating an ecosystem where information and insights flow seamlessly between supply chain partners. Investing in technologies that facilitate real-time data sharing, collaborative planning, and synchronized operations can lead to improved efficiency and performance outcomes. Additionally, fostering relationships with reliable and technologically capable suppliers and customers can further reinforce supply chain integration and drive efficiency gains.
Finally, this study’s insights on the moderating effect of supply chain dynamism offer practical guidance for managing digitalization initiatives in dynamic environments. Supply chain managers should adopt a flexible and adaptive approach to digital transformation, taking into account the rapidly changing market conditions. This implies continuously assessing the organization’s digital capabilities and aligning them with the evolving needs of the supply chain. Proactively identifying emerging trends and technologies and adjusting digitalization strategies accordingly can enable organizations to stay competitive and resilient in the face of uncertainty.
5.4. Limitations and Future Research Directions
While this study has provided valuable insights into the relationship between digitalization, supply chain integration, efficiency, and performance, several limitations warrant consideration and offer opportunities for future research. One notable limitation is the potential for common-method bias. Despite efforts to mitigate this bias through procedural and statistical remedies, the reliance on self-reported data may introduce shared method variance. Future research could explore complementary data sources, such as objective performance metrics or archival data, to provide a more comprehensive and accurate assessment of the relationships under investigation. Another limitation relates to the generalizability of findings. This study focused on manufacturing enterprises in Turkey, which may limit the extent to which the results can be extrapolated to other industries and geographic locations. Future research could adopt a comparative approach across diverse sectors and regions to assess the extent of contextual variation in the observed relationships. The cross-sectional nature of this study presents a limitation in establishing causal relationships over time. Longitudinal research designs could offer insights into the temporal dynamics of the relationships, shedding light on how digitalization initiatives, supply chain integration, efficiency, and performance evolve and interact. Finally, considering the fast-paced nature of technological advancements and their effects on supply chain dynamics, future research could explore the evolving landscape of digitalization and its implications for supply chain management. Studying emerging technologies, such as blockchain, IoT, and artificial intelligence could provide a forward-looking perspective on the challenges and opportunities that lie ahead.
6. Conclusions
In conclusion, this study advances our understanding of the complex interplay between digitalization, supply chain integration, efficiency, and performance within the context of Turkish manufacturing firms. Employing a comprehensive methodology and a simple random sampling technique, our findings reveal that digitalization significantly enhances both supply chain integration and efficiency, acting as pivotal drivers for improved overall supply chain performance. Notably, supply chain integration and efficiency emerge as crucial mediating factors in the relationship between digitalization and performance, illuminating the mechanisms through which digital technologies exert their influence. Moreover, our exploration of the moderating effect of supply chain dynamism underscores the contextual relevance of dynamic environments in shaping the association between digitalization and supply chain integration. Rooted in established theories, this research not only contributes to the scholarly literature but also provides actionable insights for practitioners seeking to strategically integrate digital technologies into their supply chain processes. As businesses navigate the post-COVID-19 era, our study serves as a valuable resource for understanding the nuanced dynamics of digitalized supply chains and informs future research directions in the evolving landscape of supply chain management.