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Journal: Information, 2021
Volume: 12
Number: 111

Article: An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices
Authors: by João Serrano, João Faustino, Daniel Adriano, Rúben Pereira and Miguel Mira da Silva
Link: https://0-www-mdpi-com.brum.beds.ac.uk/2078-2489/12/3/111

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