Tour. Hosp., Volume 4, Issue 4 (December 2023) – 8 articles

Due to the ecologically unfavorable state of the living world, any formal commitment made by the accommodation sector for the practical implementation of corporate social responsibility (CSR) strategies needs to be followed up by a credible plan, courageous action, and an attentive monitoring and reporting phase. Only in this way can high-end hotels in cities emerge as regenerative sustainability (RS) hubs and better amalgamate whole life-cycle thinking and economic performance in their day-to-day activities. This paper provides a detailed literature review of the ongoing transformation of the hospitality sector toward the RS paradigm, which is a concept that underpins Hortel’s business model. Hortel is then contextualized as the first example of an eco-innovative turnkey business-to-business (B2B) service for a high-end hotel with an annexed restaurant. Hortel implemented nature-based solutions adapted to the hospitality sector in order to contribute to local urban biodiversity and bring hotel clients closer to nature through biophilic tactics. Services like Hortel can support, with today’s resources and competences, hotels that are putting at the core of their business model planetary health and societal well-being. It also includes the description of the prototype built at Four Points by Sheraton Catania, the monitoring phase that lasted between 2016 and 2017, and other strategic business-related initiatives. This paper also contributes to the advancement of the literature discussing regenerative business models, which to date has been a largely unexplored aspect of hospitality. Full article

The multi-billion-dollar snowmobile industry is predicated on natural snowfall and cold temperatures, with a near absence of research that examines industry response to climatic variability and change. Using a temporal analogue approach, this study examines 30 years of climate data (1989–2019), along with operational (grooming hours) and performance (permit sales) indicators, to provide insight into the vulnerability and adaptive capacity of the Ontario snowmobile industry in a medium (RCP4.5) and high (RCP8.5) mid-century (2046–2060) emission scenario. The results underscore important temporal and spatial variability across Ontario’s 16 snowmobile districts, indicating that snowmobilers are highly resilient to marginal conditions, changing districts and switching from seasonal to daily permits in response to warming temperatures. The findings from this study can inform risk assessments in other major snowmobile markets (e.g., Canada, Europe, USA), with future research needs discussed. Full article

This article presents a narrative perspective review of the state-of-the-art of destination marketing and management. The past 15 years of developments, stretching from technological advances enabling methodological progress and new consumer behavior to climate, health, and financial crises, require a reassessment of previous academic contributions and current practices. Referring back to the social origins of destinations, this article conceptualizes destinations as a heterogeneous space of flows and proposes future research linked to tourist demand and tourism supply, sustainability and resilience, technological shifts, and institutions. Finally, six broader streams of conversations suggest how to advance the marketing and management of destinations related to a destination ontology grounded in flows, with a focus on processes and action, stewardship and collaboration, resilient destinations, transient and permanent residents, as well as new instrumental technologies and augmented experiences. Full article

Destinations seek to increase their competitiveness by offering memorable experiences that can stimulate repeat visitation and positive word of mouth. Travel experiences centered on agrifood systems (i.e., agrifood tourism) encompass a set of attributes (e.g., authenticity and interaction with locals) that tend to be memorable. However, the extent to which these attributes contribute to memorability warrants further investigation. Thus, this study identified common and distinct elements of memorability across agritourism, culinary tourism, and craft-beverage tourism compared to beach tourism (control group). We surveyed a panel (n = 1019) in 2023 using a hypothetical travel scenario with four experience options. A multivariate analysis of variance showed high levels of memorability across various attributes of the agrifood experiences (e.g., learning opportunities and hands-on participation), with few differences across them, as compared to beach tourism. This study advances the scholarly construct of agrifood tourism by incorporating memorability within its complex dynamics. The study results also provide insights that marketers and managers of destinations with a mix of agrifood experiences can use to improve destination competitiveness and memorability (e.g., increasing educational offerings and adding more participative activities). Full article

All-for-one tourism is a new planning concept proposed by Chinese tourism scholars and practitioners, which has been formally regarded as a new tourism model to develop the country’s tourism industries since 2016. It aims to stimulate the growth of the tourism industries across the entire region, encompassing all tourism and tourism-related resources at a destination. Hengdian Town is a tourism destination in China that has implemented the model of all-for-one tourism to develop and manage its film-related tourism. Based on the data collected from ethnographic methods (participant observations and individual interviews) in Hengdian Town, this paper examines the ways that the destination manages its film-related tourism, as well as the outcomes of such approaches, by applying the model of all-for-one tourism. The findings reveal that Hengdian Town has leveraged the model to manage its tourism resources and provided tourists with a comprehensive travel experience. This paper also explores the benefits and drawbacks of managing film-related tourism in the all-for-one tourism model. By focusing on film-related tourism, this study provides a unique perspective on the all-for-one tourism model. Full article

Mountain guides play an important role in the provision of nature-based tourism activities, such as mountaineering, in alpine environments around the world. However, these locales are uniquely sensitive to climate change, and despite extensive documentation of bio-geophysical changes, there are few studies evaluating the impacts of these changes on mountaineering routes and the livelihood of mountain guides. This constrains adaptation planning and limits awareness of potential loss and damage in the mountain tourism sector. In response, our study explored mountain guides’ lived experiences of working on Mt. Athabasca in Jasper National Park, Canada, to reveal the effects of climate change on mountaineering routes and implications for the mountain guiding community. To do this, we used a mixed methods approach that combined spatio-temporal trend analysis, repeat photography, and semi-structured interviews with mountain guides. We found that rising temperatures and changing precipitation regimes in the Mt. Athabasca area are driving glacial retreat and loss of semi-permanent snow and ice, which is impacting climbing conditions and objective hazards on mountaineering and guiding routes. Guides’ experiences of these changes varied according to socio-economic conditions (e.g., financial security, livelihood flexibility), with late-career guides tending to experience loss of guiding opportunities and early-career guides facing increased pressure to provide services in more challenging conditions. Our findings offer novel insights that identify salient issues and bolster support for actions in response to the concerns of the mountain guide community. This study also underscores the need for further research, as the underlying issues are likely present in mountaineering destinations globally. Full article

Climate change and rising sea levels present significant challenges for geotourism destinations and activities. Accelerated changes in geomorphological processes threaten or diminish both the physical existence and aesthetic qualities of geoheritage assets, and hence the visitor experience, as well as presenting increased or new risks from natural hazards. This is particularly a concern in mountain and coastal areas, and also where greater extremes of temperature and precipitation affect visitor comfort. A literature review was conducted to assess the extent to which the consequences of climate change have been recognised in geotourism research. With the exception of glacier-based geotourism, few studies have considered the impacts of climate change and reported the planning or development of adaptation measures. However, the didactic potential of geotourism in raising awareness of climate change has been commonly recognised. A review of the wider tourism literature identified additional destination-supply and visitor-demand issues that will affect the sustainability of geotourism in the face of climate change. These include changes in visitor motivations, travel behaviour, perceptions of destination image, and reactions to local, national, and international mitigation and adaptation responses, as well as geoethical considerations around carbon footprints and sustainable modes of travel. Situating geotourism within a broader body of multidisciplinary tourism research should help inform adaptation strategies in conjunction with measures to adapt to the physical impacts of climate change on geotourism sites. Full article

During the COVID lockdowns of 2020/21, the transmission of live or recorded concerts grew exponentially as festival makers embraced digital technologies to a greater degree. Investigating how this digital pivot interrupted festival-making practices is now important given that online and hybrid modes will potentially be used in conjunction with in-person events in the future. This task has relevance for rural areas where digital infrastructures can be under-developed. Yet, place-based, community-organised festivals can play a significant role in sustaining local communities. In this context, we explore the recent digital programming practices of music festivals in West Cork, Ireland. Methodologically, the study adopted a qualitative research design and generated data from fieldwork observations and in-depth interviews with festival practitioners in West Cork. This area was chosen for study because it is characterised by intensive arts and festival activity, high tourism activity, and a significant level of social change. The findings show that the ability of festivals to move practices online was variable and highly resource dependent. Overall, they suggest that in times of crisis the role of festivals became even more important than normal. Festivals played an important role in sustaining social connectivity, cultural participation and employment, with festival organisations demonstrating a strong sense of care and responsibility towards participants. Full article