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Article

Giving a Voice to Students with Disabilities to Design Library Experiences: An Ethnographic Study

Economics and Business Studies, Open University of Catalonia, 08029 Barcelona, Spain
Academic Editor: Gregor Wolbring
Received: 24 May 2021 / Revised: 10 June 2021 / Accepted: 11 June 2021 / Published: 15 June 2021
(This article belongs to the Collection Ability Expectation and Ableism Studies (Short Ability Studies))
Although librarians generally display an inclusive management style, barriers to students with disabilities remain widespread. Against this backdrop, a collaborative research project called Inclusive Library was launched in 2019 in Catalonia, Spain. This study empirically tests how involving students with disabilities in the experience design process can lead to new improvements in users’ library experience. A mix of qualitative techniques, namely focus groups, ethnographic techniques and post-experience surveys, were used to gain insights from the 20 libraries and 20 students with disabilities collaborating in the project. Based on the participants’ voices and follow-up experiences, the study makes several suggestions on how libraries can improve their accessibility. Results indicate that ensuring proper resource allocation for accessibility improves students with disabilities’ library experience. Recommendations for library managers are also provided. View Full-Text
Keywords: inclusive research; students with disabilities; universal design; co-creation; accessibility inclusive research; students with disabilities; universal design; co-creation; accessibility
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MDPI and ACS Style

Cerdan Chiscano, M. Giving a Voice to Students with Disabilities to Design Library Experiences: An Ethnographic Study. Societies 2021, 11, 61. https://0-doi-org.brum.beds.ac.uk/10.3390/soc11020061

AMA Style

Cerdan Chiscano M. Giving a Voice to Students with Disabilities to Design Library Experiences: An Ethnographic Study. Societies. 2021; 11(2):61. https://0-doi-org.brum.beds.ac.uk/10.3390/soc11020061

Chicago/Turabian Style

Cerdan Chiscano, Monica. 2021. "Giving a Voice to Students with Disabilities to Design Library Experiences: An Ethnographic Study" Societies 11, no. 2: 61. https://0-doi-org.brum.beds.ac.uk/10.3390/soc11020061

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