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Cultural Intelligence of Expatriate Health Workers in an Inuit Context: An Exploration of Managerial Competency Profiles

École Nationale d’Administration Publique (ENAP), 555 Boulevard Charest Est Québec, Québec, QC G1K 9E5, Canada
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Received: 28 January 2021 / Revised: 17 February 2021 / Accepted: 23 February 2021 / Published: 8 March 2021
Developing cultural diversity skills is a major ethical challenge for organizations operating within marginalized communities. This study defines cultural intelligence profiles us a two-step approach. In the first step, managers (n = 31) are invited to complete a Cultural Intelligence Quotient Assessment Test to identify and describe different managerial profiles. In the second step, semi-structured interviews are conducted (n = 17) to better understand the characteristics of the managerial profiles developed in phase one. The findings indicate that there are three typical managerial profiles: (1) The opportunist, (2) the modern missionary, and (3) the seasoned sage. These managerial profiles highlight the emerging dynamics of the cultural intelligence model and provide a better understanding of the career trajectories of managers in the healthcare sector. The results also have important managerial implications, particularly concerning strategies for training managers working with marginalized populations. View Full-Text
Keywords: cultural intelligence; cultural sensitivity; intercultural management; Nunavik; Inuit; Indigenous people; cultural minorities; healthcare cultural intelligence; cultural sensitivity; intercultural management; Nunavik; Inuit; Indigenous people; cultural minorities; healthcare
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MDPI and ACS Style

Morin, G.; Talbot, D. Cultural Intelligence of Expatriate Health Workers in an Inuit Context: An Exploration of Managerial Competency Profiles. Businesses 2021, 1, 1-17. https://0-doi-org.brum.beds.ac.uk/10.3390/businesses1010001

AMA Style

Morin G, Talbot D. Cultural Intelligence of Expatriate Health Workers in an Inuit Context: An Exploration of Managerial Competency Profiles. Businesses. 2021; 1(1):1-17. https://0-doi-org.brum.beds.ac.uk/10.3390/businesses1010001

Chicago/Turabian Style

Morin, Geneviève, and David Talbot. 2021. "Cultural Intelligence of Expatriate Health Workers in an Inuit Context: An Exploration of Managerial Competency Profiles" Businesses 1, no. 1: 1-17. https://0-doi-org.brum.beds.ac.uk/10.3390/businesses1010001

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