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The Role of Human Resource Practices for the Development of Operator 4.0 in Industry 4.0 Organisations: A Literature Review and a Research Agenda

1
Department of Economics Engineering Society and Business Organization—DEIM, University of Tuscia, Via del Paradiso 47, 01100 Viterbo, Italy
2
Department of Economics and Business Sciences and Law for Economics Di.SEA.DE, University of Milan Bicocca, Piazza dell’Ateneo Nuovo 1, 20126 Milano, Italy
*
Author to whom correspondence should be addressed.
Academic Editor: Cristina Raluca Gh. Popescu
Received: 20 March 2021 / Revised: 10 April 2021 / Accepted: 13 April 2021 / Published: 19 April 2021
In this study, we summarised the human resources practices for the development of Operator 4.0. Operator 4.0 is the worker operating in an Industry 4.0 organisation. Such organisations introduce novel digital technologies—including Big Data, robotics, and the Internet of Things—along the assembly line. Operators 4.0 can manage Industry 4.0 technologies, and Industry 4.0 technologies also support their activities. Some studies illustrate the enabling Industry 4.0 technologies for this role and the various qualitative benefits for Operator 4.0. However, organisations encounter issues to prepare traditional manufacturing workers for this novel role, which implies a drastic change in training and designing jobs, particularly for the qualitative aspects of the work organisation and human-computer interaction. Moreover, traditional manufacturing workers do not possess the proper digital skills to manage complex Industry 4.0 technology. Thus, there is a lack of study that illustrates what organisational practices are used to develop an Operator 4.0. Human resources management is the organisational function devoted to these challenges, such as a lack of a skilled workforce in handling high-tech technologies and employee retention. It provides human resource practices to develop workers for their role. Therefore, we addressed this gap by conducting a systematic literature review to summarise the used human resource practices for the development of an Operator 4.0. The results show six human resource practices for developing an Operator 4.0: staffing, job design, training, performance appraisal system, knowledge management, and compensation. We concluded by proposing a research agenda to advance this research stream. View Full-Text
Keywords: Operator 4.0; human resource practices; human resource management; Industry 4.0; Industry 5.0; socially sustainable factory Operator 4.0; human resource practices; human resource management; Industry 4.0; Industry 5.0; socially sustainable factory
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MDPI and ACS Style

Margherita, E.G.; Bua, I. The Role of Human Resource Practices for the Development of Operator 4.0 in Industry 4.0 Organisations: A Literature Review and a Research Agenda. Businesses 2021, 1, 18-33. https://0-doi-org.brum.beds.ac.uk/10.3390/businesses1010002

AMA Style

Margherita EG, Bua I. The Role of Human Resource Practices for the Development of Operator 4.0 in Industry 4.0 Organisations: A Literature Review and a Research Agenda. Businesses. 2021; 1(1):18-33. https://0-doi-org.brum.beds.ac.uk/10.3390/businesses1010002

Chicago/Turabian Style

Margherita, Emanuele G., and Ilenia Bua. 2021. "The Role of Human Resource Practices for the Development of Operator 4.0 in Industry 4.0 Organisations: A Literature Review and a Research Agenda" Businesses 1, no. 1: 18-33. https://0-doi-org.brum.beds.ac.uk/10.3390/businesses1010002

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