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The Effects of the Civility, Respect, and Engagement in the Workplace (CREW) Program on Social Climate and Work Engagement in a Psychiatric Ward in Japan: A Pilot Study

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Department of Psychiatric Nursing, Graduate School of Medicine, The University of Tokyo, 7-3-1 Hongo, Bunkyo-ku, Tokyo 113-0033, Japan
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Faculty of Policy Management, Keio University, 5322 Endo, Fujisawa, Kanagawa 252-0882, Japan
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Department of Mental Health, Graduate School of Medicine, The University of Tokyo, 7-3-1 Hongo, Bunkyo-ku, Tokyo 113-0033, Japan
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Technology Services, Beveridge Arts Centre, Acadia University, Wolfville, NS B4P 2R6, Canada
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School of Psychology, Deakin University, Geelong 3217, Australia
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Psychology Department, Acadia University, Wolfville, NS B4P 2R6, Canada
*
Author to whom correspondence should be addressed.
Academic Editor: Richard Gray
Received: 15 February 2021 / Revised: 18 April 2021 / Accepted: 20 April 2021 / Published: 1 May 2021
Background: Good social climate and high work engagement are important factors affecting outcomes in healthcare settings. This study observed the effects of a program called Civility, Respect, and Engagement in the Workplace (CREW) on social climate and staff work engagement in a psychiatric ward of a Japanese hospital. Methods: The program comprised 18 sessions installed over six months, with each session lasting 30-min. Participation in the program was recommended to all staff members at the ward, including nurses, medical doctors, and others, but it was not mandatory. A serial cross-sectional study collected data at four time-points. Nurses (n = 17 to 22), medical doctors (n = 9 to 13), and others (n = 6 to 10) participated in each survey. The analysis of variance was used to evaluate the changes in the following dependent variables, the Essen climate evaluation schema (EssenCES), the CREW civility scale, and the Utrecht work engagement scale (UWES) over time. Result: We found no significant effects. The effect size (Cohen’s d) for EssenCES was 0.35 from baseline to post-installation for all staff members. Effect sizes for EssenCES for medical doctors and UWES for nurses were 0.79 and 0.56, respectively, from baseline to post-program. Conclusions: Differences in social climate and work engagement among Japanese healthcare workers between the baseline and post-installation of the CREW program were non-significant. View Full-Text
Keywords: civility; respect; work engagement; social climate; psychiatric ward; CREW civility; respect; work engagement; social climate; psychiatric ward; CREW
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MDPI and ACS Style

Sawada, U.; Shimazu, A.; Kawakami, N.; Miyamoto, Y.; Speigel, L.; Leiter, M.P. The Effects of the Civility, Respect, and Engagement in the Workplace (CREW) Program on Social Climate and Work Engagement in a Psychiatric Ward in Japan: A Pilot Study. Nurs. Rep. 2021, 11, 320-330. https://0-doi-org.brum.beds.ac.uk/10.3390/nursrep11020031

AMA Style

Sawada U, Shimazu A, Kawakami N, Miyamoto Y, Speigel L, Leiter MP. The Effects of the Civility, Respect, and Engagement in the Workplace (CREW) Program on Social Climate and Work Engagement in a Psychiatric Ward in Japan: A Pilot Study. Nursing Reports. 2021; 11(2):320-330. https://0-doi-org.brum.beds.ac.uk/10.3390/nursrep11020031

Chicago/Turabian Style

Sawada, Utako, Akihito Shimazu, Norito Kawakami, Yuki Miyamoto, Lisa Speigel, and Michael P. Leiter 2021. "The Effects of the Civility, Respect, and Engagement in the Workplace (CREW) Program on Social Climate and Work Engagement in a Psychiatric Ward in Japan: A Pilot Study" Nursing Reports 11, no. 2: 320-330. https://0-doi-org.brum.beds.ac.uk/10.3390/nursrep11020031

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