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E-business - The Perspective of Systems Thinking and Sustainability

A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: closed (31 October 2020) | Viewed by 6957

Special Issue Editor


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Guest Editor
e-Business Unit, Warsaw School of Economics, Poland
Interests: e-business; systems thinking; sustainability

Special Issue Information

Dear Colleagues,

E-business can be described as a way of creating value in an enterprise in which the use of the Internet or information and communications technology (ICT) plays a key role. This concept applies to both new industries and the digital transformation of traditional ones. During the last 20 years e-business has transformed consumer activities, corporate models and strategies, and even market behaviour. In this Special Issue, we want to encourage to research the phenomena of e-business through the lens of the systems thinking and the concept of sustainability.

Systems thinking makes it possible to perceive an e-business company as a complex system in which customers purchase products, co-create value, enter into collaborative or competitive interactions with other customers. However, this concept can also apply to the functioning of companies in larger systems (e.g. ecosystems, platforms, marketplaces, social media). Various systems may have different characteristics (hence classifications of e-business models) and their structure may result in complex growth archetypes (hence the legitimacy of using system dynamics). Companies may attempt to maintain balance (homeostasis) or to grow in a non-linear, disruptive way. Their development may also be perceived as a development of new emergent properties (e.g. brand, network effect, accessibility in search engine listings).

In the second approach, i.e. the perspective of sustainability, business performance is assessed in economic, social and environmental terms. The relationship between e-business and sustainability is ambiguous. On the one hand, the use of modern technologies can facilitate relations with different stakeholders, increase value for consumers and enable a cooperation between them. On the other hand, it may also lead to an increase of low-paid work, unjust distribution of benefits (e.g. in an intermediate-vendor relationship), commercialization of privacy, dominant position of selected entities and their hardly controlled impact on the functioning of societies.

Given the wide range of topics and possible approaches, we are open to articles that use various research methods, including theoretical and position papers, qualitative and quantitative studies.

References:

Bansal, P. & Song, H.-C. Similar but Not the Same: Differentiating Corporate Sustainability from Corporate Responsibility. Academy of Management Annals, 2017, 11, 105–149.

Casadesus-Masanell, R., Ricart, J.E. How to Design a Winning Business Model, Harvard Business Review, 2011, 89, 100–107.

Colla, E. & Lapoule, P. E‐commerce: Exploring the Critical Success Factors. International Journal of Retail & Distribution Management, 2012, 40, 842–864.

de Reuver, M., Sørensen, C., & Basole, R. C. The Digital Platform: A Research Agenda. Journal of Information Technology, 2018, 33, 124–135.

Jacobides, M.G., Cennamo, C., Gawer, A. Towards a theory of ecosystems. Strategic Management Journal. 2018, 39, 2255–2276.

Doligalski T. Internet Business Models in the Consumer Market – a Typological Approach, Marketing i Rynek, 2018, 12, 5–13.

Vargo, S. L., Koskela-Huotari, K., Baron, S., Edvardsson, B., Reynoso, J. & Colurcio, M. A Systems Perspective on Markets – Toward a Research Agenda. Journal of Business Research, 2017, 79, 260–268.

Wolstenholme, E. F. Qualitative vs Quantitative Modelling: The Evolving Balance. The Journal of the Operational Research Society, 1999, 50, 422.

Zott, C. & Amit, R. Business Model Design: An Activity System Perspective. Long Range Planning, 2010, 43, 216–226.

Dr. Tymoteusz Doligalski
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • e-business
  • e-commerce
  • e-marketing
  • e-business models
  • multisided platforms
  • communities
  • online vendors
  • e-services
  • content providers
  • digital transformation of traditional enterprises
  • startups
  • competitive strategies in e-business
  • consumer behavior in e-business
  • developing relationships with customers in e-business
  • online value proposition for the customer
  • multi- and omnichannel distribution
  • online marketing communication
  • search engine marketing
  • social media
  • systems thinking
  • system dynamics
  • sustainability
  • complexity

Published Papers (1 paper)

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Research

16 pages, 1223 KiB  
Article
The Perspective of E-Business Sustainability and Website Accessibility of Online Stores
by Carmen Adina Paștiu, Ionica Oncioiu, Daniel Adrian Gârdan, Silvia Ștefania Maican, Iuliana Petronela Gârdan and Andreea Cipriana Muntean
Sustainability 2020, 12(22), 9780; https://0-doi-org.brum.beds.ac.uk/10.3390/su12229780 - 23 Nov 2020
Cited by 19 | Viewed by 6488
Abstract
E-commerce’s latest trends, highlighted by the global phenomena of the COVID-19 pandemic, explicitly show substantial changes in the online consumers’ behavior as well. More and more specialists are talking about the emergence of a new paradigm in consumption, and of possible evolutions toward [...] Read more.
E-commerce’s latest trends, highlighted by the global phenomena of the COVID-19 pandemic, explicitly show substantial changes in the online consumers’ behavior as well. More and more specialists are talking about the emergence of a new paradigm in consumption, and of possible evolutions toward sustainable consumption. The purpose of this research is to investigate how the antecedents of e-loyalty have changed their effect on consumer attitudes and perceptions of e-commerce sites. The results, obtained through a structural model of 523 validated questionnaires of Romanian consumers of electronic and household appliances, show the importance of the effect of website accessibility, a factor that, until recently, exerted an influence mediated by other elements grouped either under the umbrella of site quality or site design. The model validated after the analysis shows the direct effect of the accessibility of the websites on e-loyalty, satisfaction and trust of the consumers. Based on the results, the value of this study lies in the fact that it presents arguments on how the boost of e-commerce systems leads to sales processes’ sustainability improvement and, to the same extent, the improvement of the ways for reporting sustainability using IT tools (online databases with customers, software integrated into e-commerce platforms, electronic financial management). Full article
(This article belongs to the Special Issue E-business - The Perspective of Systems Thinking and Sustainability)
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