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Foresight Methodologies in Field of Sustainability Analyses

A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: closed (30 June 2018) | Viewed by 7257

Special Issue Editors


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Guest Editor
1. Finland Futures Research Centre, University of Turku, Turku, Finland
2. Faculty of Science, University of Helsinki, Helsinki, Finland
3. Department of Social Science, University of Lapland, Rovaniemi, Finland
Interests: sustainability science; transition paths towards sustainability; green economy; clean technology; methodologies of future studies linked to sustainability challenges; indicator research; spatial dynamics of sustainability; human geography and circular systems in economy
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
Turku School of Economics, Pori Unit, University of Turku, Turku, Finland
Interests: sustainable development; economic growth; futures analyses

Special Issue Information

Dear Colleagues,

The topic of this Special Issue of Sustainability will be on “Foresight Methodologies in Sustainability Analyses”. This Special Issue aims to combine the themes of sustainability analysis with foresight research. The shared understanding of long-term issues requires some kinds of foresight analyses and transition analyses. There are various special fields of foresight: Technology foresight, science and technology policy foresight, corporate foresight, national foresight, market foresight and various forms of socio-cultural foresight. Foresight studies are conventionally linked to STEEPV domains: Social systems, technological systems, economic systems, environmental systems, political systems and value systems. All the foresight activities aim to foresee future tendencies or futures of these systemic domains of reality. Typically, foresight activity includes three phases: diagnosis, prognosis and prescriptions. Foresight studies aim to help decision-makers in various complex situations, where strategic or visionary decisions are needed. Visions, mission and strategies can be linked to the challenges of sustainable development, e.g., to sustainable development goals. The Special Issue aims to cover current research activities linked to future-oriented sustainability research for systemic foresight approach.

Prof. Dr. Jari Kaivo-oja
Prof. Dr. Teemu Haukioja
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • Sustainable Development
  • Big history and anticipation of sustainable development
  • Future anticipatory practices of sustainability
  • Long waves and sustainable development
  • Foresight theories and sustainable development
  • Foresight methods
  • Scanning and benchmarking methods of sustainability
  • Sustainability indicators
  • Futures oriented decision-making
  • Scenarios of sustainability
  • Trends and simulations of sustainable development
  • Visions of sustainability
  • Weak signal analysis of potential positive or negative sustainability developments
  • Risky Wild Cards of sustainability
  • Responsible decision-making
  • Futures of green economy
  • Green development transitions
  • Foresight linked to resilience analysis
  • Risk analysis in sustainability processes
  • Resilience foresight
  • Change management of sustainability

Published Papers (1 paper)

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Research

17 pages, 2485 KiB  
Article
Design of a CRM Level and Performance Measurement Model
by Anna Krizanova, Lubica Gajanova and Margareta Nadanyiova
Sustainability 2018, 10(7), 2567; https://0-doi-org.brum.beds.ac.uk/10.3390/su10072567 - 23 Jul 2018
Cited by 28 | Viewed by 6527
Abstract
The main objective of the contribution is to create the CRM (Customer Relationship Management) level and performance measurement model. It is almost impossible to create an absolutely universal model. On the other hand, we can develop a model in a particular sector based [...] Read more.
The main objective of the contribution is to create the CRM (Customer Relationship Management) level and performance measurement model. It is almost impossible to create an absolutely universal model. On the other hand, we can develop a model in a particular sector based on the most advanced CRACK method with nine key areas such as Brand management, Offer management, Classic marketing, Sales activities, Service and support activities, Logistics operations, Compliance with promised terms, Internet activities, Customer Support, and Complex indicators. The monitored criteria in the key areas were determined on the basis of an objective questionnaire survey conducted by the pharmaceutical industry on the B2B market in the Slovak Republic. One of the primary requirements for the construction of the model was to obtain information to help predict the future development of performance because only in this way can the company correct CRM activities. Based on the data acquisition methodology, we can evaluate the CRM level and performance measurement model not only as a current state indicator but also as a foresight with insight based on hindsight because companies that choose to get info from customers will want to get closer to the desired optimal values of the customers. Full article
(This article belongs to the Special Issue Foresight Methodologies in Field of Sustainability Analyses)
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