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Enhancing Sustainability Using Global Digital Collaboration under the COVID-19 Pandemic Environment

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (31 August 2022) | Viewed by 27287

Special Issue Editors


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Guest Editor
College of Business Administration, Chonnam National University, Gwangju 61186, Korea
Interests: electronic collaboration; electronic commerce; talent management; global virtual teamwork; social collaboration; IT applications development

E-Mail Website
Guest Editor
School of Business, University of Bamberg, D-96047 Bamberg, Germany
Interests: electronic collaboration; IT outsourcing and offshoring; digital innovation; digital transformation; IT governance; business/IT alignment

Special Issue Information

Dear Colleagues,

In an era of pandemic like COVID-19, we need to rethink fundamentally our ways of living, working and collaborating with other people. We need to use many of our methods and tools more intelligently to adapt to a new environment. Taleb’s 2007 ‘Black Swan’ phenomenon forces us to collaborate with people, companies and organizations totally differently from traditional ways. IoT, AI, Intelligent Systems, Cyber Physical Systems and their roles become much more important in a ‘socially-distanced’ society. COVID-19 has brought new challenges and opportunities to our daily lives. We need new forms of digital collaboration tools, we need new ways to collaborate and we need new core values and methods of collaboration – which triggers the quest to redesign collaboration tools and methods.

Information systems and information technology have long played a major role in supporting sustainability goals, and a substantial research strand on “green IS/IT” has existed for many years. However, motivated by observing positive side effects caused by the COVID-19 pandemic, such as positive ecological effects through less travel and more virtualized collaboration, we believe that there are many more and not yet understood effects that IT and IS can have on ecological and social sustainability goals, particularly through the virtualization of communication and collaboration. While there are obvious advantages, there are also downsides and challenges which require research activities to detect, understand, and mitigate those. Therefore, this Special Issue holds the potential to make a substantial contribution to the extant literature by adding a new perspective and new domain of ‘sustainability through IT/IS’, with a focus on the role of digital collaboration.

While digital collaboration contributes to ecological sustainability, it also holds potential for social sustainability. An example of how firms use digital collaboration technologies to exhibit social responsibility is ‘impact sourcing’. Underprivileged or marginalized parts of society are enabled to become part of the global workforce and thus to actively participate in a prospering global society. Impact sourcing providers have shown various ways of how to help people leave poverty and create a basis for a self-determined life. However, there are also challenges and pitfalls; research is needed to understand how IS/IT can be used to enable and facilitate higher-level forms of impact sourcing (i.e., more than very repetitive “clickwork”) and contribute to a equalized world of digital labor.

Social collaboration recognizes social needs. It shares visions for the world. Collaboration through social networks facilitates the achievement of something novel and meaningful for the participants. Collaboration outputs are shared feelings, common goals, considerate caring, and purposeful outcomes for social innovation. Universities, institutions, and companies are integrated within a collaborative network, sharing a common goal to improve the understanding of global entrepreneurial talent management. Social collaboration enables us to establish shared values not only with academic partners but also with people we have not yet known around the world. Global virtual teams are sharing the benefits of smart collaboration technologies beyond time and space, and even beyond country borders.

Educating young talent with global mindsets and creativity will be a crucial priority for us in the new world. Young talent is at the forefront of globalization. Young talent is driven by a new set of values: work-life balance value, characterized by an entrepreneurial mindset, continuous propensity to learn, flexibility and creativity. The future of work challenges us to shift our thinking to a post-generational mindset and identify behaviors that unite and build strength across generations.

In conclusion, this Special Issue invites research papers and case studies related to the following sub-topics:

  • Sustainability enabled and facilitated through digital collaboration;
  • The role of digital collaboration for corporate sustainability strategies and in sustainability reporting;
  • The role of digital collaboration for sustainable (global) supply chain management;
  • The role of digital collaboration for impact sourcing and other forms of sustainability-focused outsourcing engagements;
  • Institutional support for sustainability-driven digital collaboration initiatives in business, education, and society;
  • Digital collaboration for intelligent applications;
  • Social collaboration using online social networks across countries;
  • AI applications supporting virtual teams’ collaboration;
  • Motivating factors for global digital collaboration;
  • Digital collaboration cases on Big-Data analytics ;
  • Challenges of managing cross-organizational/cross-cultural virtual teams;
  • Industry-specific and organization-specific case studies on digital collaboration;
  • Digital collaboration studies at country, industry, firm, project, team, or individual levels;
  • SME case studies on social innovations or talent management;
  • Global virtual teams and their cultural and leadership factors;
  • Case studies on multi-national collaboration.

Prof. Dr. Ilsang Ko
Prof. Dr. Daniel Beimborn
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • global digital collaboration
  • social collaboration
  • global virtual teams
  • virtual leadership
  • talent management
  • sustainability
  • impact sourcing

Published Papers (7 papers)

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Research

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18 pages, 4706 KiB  
Article
Analysis of Spatiotemporal Characteristics and Influencing Factors for the Aid Events of COVID-19 Based on GDELT
by Yunxing Yao, Yinbao Zhang, Jianzhong Liu, Yanpei Li and Xiaopei Li
Sustainability 2022, 14(19), 12522; https://0-doi-org.brum.beds.ac.uk/10.3390/su141912522 - 30 Sep 2022
Cited by 2 | Viewed by 1486
Abstract
The uncertainty of COVID-19 and the spatial inequality of anti-pandemic materials have made international aid an important means for many countries to cope with this global public health crisis. It is of far-reaching significance to analyze the spatiotemporal characteristics and influencing factors of [...] Read more.
The uncertainty of COVID-19 and the spatial inequality of anti-pandemic materials have made international aid an important means for many countries to cope with this global public health crisis. It is of far-reaching significance to analyze the spatiotemporal characteristics and influencing factors of international aid events for the global joint fight against COVID-19 and the sustainability of global public health business. The data on aid events from 23 January 2020 to 31 October 2021, were from the GDELT database. China, the United States, the United Kingdom, and Canada were selected as the study objects because they provided more aid. Their spatiotemporal characteristics of main aid flows, the response characteristics of the aid requests, and the characteristics of verbal aid to cash in were studied using spatial statistical analysis methods. The influencing factors of aid allocation also were studied by regression analysis. The results found that: the international aid flow of each country was consistent in spatial distribution, mainly to countries with severe pandemics and neighboring countries. However, there were differences in the recipients. China mainly aided developing countries, while the United States, the United Kingdom, and Canada mainly aided developed countries. Relatively speaking, China was more responsive to aid requests and more aggressive in cashing in on verbal aid. The countries considered the impact of their economic interests when they planned to aid. At the same time, there were obvious “bandwagon effect” and “small country tendency” on the aid events. Full article
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23 pages, 1409 KiB  
Article
The Role of Digital Collaboration in Student Engagement towards Enhancing Student Participation during COVID-19
by Sharmini Gopinathan, Anisha Haveena Kaur, Segaran Veeraya and Murali Raman
Sustainability 2022, 14(11), 6844; https://0-doi-org.brum.beds.ac.uk/10.3390/su14116844 - 03 Jun 2022
Cited by 14 | Viewed by 6747
Abstract
As Malaysia’s educational landscape continues to evolve, there is a need to rethink the models and practices involved in the teaching and learning process. The coronavirus disease (COVID-19) pandemic, subsequent lockdowns, and movement control restrictions have contributed to the shift in education, especially [...] Read more.
As Malaysia’s educational landscape continues to evolve, there is a need to rethink the models and practices involved in the teaching and learning process. The coronavirus disease (COVID-19) pandemic, subsequent lockdowns, and movement control restrictions have contributed to the shift in education, especially in teaching and learning. Educational institutions were instructed to close during the lockdowns and this forced educators and students to communicate and engage using digital technologies. Students have no issues when it comes to embracing technology, but their ability to stay engaged and participate during lessons was of concern to educators. According to recent research, collaborative learning has been shown to be enjoyable and engaging for students, especially when it is conducted digitally using innovative learning technologies. When students show an increased level of engagement, it shows that they are actively participating and are more involved during lessons. This quantitative study looks into the relationship between variables pertaining to digital collaboration (personal factors, environmental factors, social media support, digital collaborative tools, interactivity, motivation) and student engagement toward enhanced student participation during COVID-19. The study utilizes Lev Vygotsky’s Collaborative Learning Theory alongside Albert Bandura’s Social Learning Theory. The data analysis revealed that there is a positive significant relationship between digital collaborative tools, interactivity, and motivation towards student engagement, which in turn proved that there is a positive significant relationship that can be drawn between student engagement and enhanced student participation during COVID-19. Full article
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24 pages, 1366 KiB  
Article
Survivability Scenario of SMEs in Facing COVID-19 Crisis Based on the Social Commerce Framework
by Apol Pribadi Subriadi and Shinta Amalia Kusuma Wardhani
Sustainability 2022, 14(6), 3531; https://0-doi-org.brum.beds.ac.uk/10.3390/su14063531 - 17 Mar 2022
Cited by 5 | Viewed by 3605
Abstract
Government regulations that limit social and community activities to reduce the spread of COVID-19 have a very negative impact on the economy. This negative impact has a more profound effect on small and medium-sized enterprises (SMEs) because their business models are highly dependent [...] Read more.
Government regulations that limit social and community activities to reduce the spread of COVID-19 have a very negative impact on the economy. This negative impact has a more profound effect on small and medium-sized enterprises (SMEs) because their business models are highly dependent on sales flows. Falling demand will significantly threaten the survival of SMEs. To overcome this impact, SMEs need to consider digital technology to better market their products. Social commerce, a new e-commerce business model, is becoming an online sales platform that helps businesses connect with customers and gain a competitive edge. This study aimed to develop scenarios for the ability of SMEs to survive the impact of the COVID-19 pandemic. We created scenarios based on a social commerce framework with four components: customer, platform, merchant, and context. These components were mapped in the Information Technology Infrastructure Library (ITIL) 4 to obtain scenarios of practical and well-documented actions by SMEs affected by the COVID-19 pandemic. This study used canonical action research to apply scenarios to an affected SME and then evaluated how these scenarios can help the SME survive based on its financial performance. This study proposes applicable social commerce scenarios to encourage the ability of SMEs to withstand the impacts of the COVID-19 pandemic. Full article
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17 pages, 635 KiB  
Article
The Role of We-Intention and Self-Motivation in Social Collaboration: Knowledge Sharing in the Digital World
by Darshana Karna and Ilsang Ko
Sustainability 2022, 14(4), 2042; https://0-doi-org.brum.beds.ac.uk/10.3390/su14042042 - 11 Feb 2022
Cited by 5 | Viewed by 2178
Abstract
Governments throughout the world have set social distancing guidelines to manage COVID-19 that reduced opportunities for maintaining social connections through face-to-face interactions. For this study, we conceptualized social collaboration as an intentional social activity in which people are willing to share their knowledge, [...] Read more.
Governments throughout the world have set social distancing guidelines to manage COVID-19 that reduced opportunities for maintaining social connections through face-to-face interactions. For this study, we conceptualized social collaboration as an intentional social activity in which people are willing to share their knowledge, experience, and expertise. We examined the relative impacts of we-intention (WI), moral trust (MT), and self-motivation (SM) on participation in social collaboration (PSC) and knowledge sharing (KS). We distributed a questionnaire-based survey to a group of Nepalese residents who actively participated in, commented on, and posted questions on social networking sites and received a total of 239 valid questionnaires for analysis. We tested and verified the research model and variables in SPSS 20 to investigate how PSC accelerates KS intention at digital platforms. The standardized path coefficient for PSM to KS was 0.75, suggesting that social collaborator’s participation has a strong positive effect on KS purpose. The standardized path coefficients for WI to MT, WI to PSC, WI to SM, MT to PSC, and SM to PSC were 0.55, 0.72, 0.49, 0.42, and 0.67, respectively. All of the values supported the hypothesis and were significant at p ≤ 0.001. Full article
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20 pages, 269 KiB  
Article
Global Virtual Team Leadership Scale (GVTLS) Development in Multinational Companies
by Sema Nur Batırlık, Yasin Galip Gencer and Ulas Akkucuk
Sustainability 2022, 14(2), 1038; https://0-doi-org.brum.beds.ac.uk/10.3390/su14021038 - 17 Jan 2022
Cited by 15 | Viewed by 6723
Abstract
As a result of developments in technology, globalization and digitalization, virtual teams have become indispensable for many industries. Transformations in information and communication technology have provided new opportunities for businesses to create and manage virtual teams. Today, all organizations have had to introduce [...] Read more.
As a result of developments in technology, globalization and digitalization, virtual teams have become indispensable for many industries. Transformations in information and communication technology have provided new opportunities for businesses to create and manage virtual teams. Today, all organizations have had to introduce new methods of communication and have started to continue their conversations through digital platforms. It has become inevitable for teams to form in such virtual environments. Virtual team members are made up of individuals from different genders, experiences, cultures and geographic locations. While there are leaders in virtual teams as in face-to-face environments, this type of leadership performs its function through information and communication technologies, unlike traditional types. Although there are many studies on face-to-face leadership in academic studies and despite the increasing use of digital platforms, it is observed that there is a need for studies on leadership styles in virtual organizations. The main purpose of this study is to create a scale about leadership characteristics in virtual teams. With the present study, it is aimed to develop a valid and reliable scale in order to discover and analyze the virtual team leadership characteristics of individuals within the multinational companies. During the scale development process, literature review, focus group interviews and statistical analysis were used to create the items to be included in the scale. First of all, focus group discussions were conducted by examining the scale developments on the leadership phenomenon. A total of three focus group interviews were held; expert opinions were used to ensure the content validity of the results, and a draft scale with 29 items was created as a result. Full article
24 pages, 772 KiB  
Article
The Effect of Blockchain Operation Capabilities on Competitive Performance in Supply Chain Management
by Zhi-Peng Li, Hyi-Thaek Ceong and Sang-Joon Lee
Sustainability 2021, 13(21), 12078; https://0-doi-org.brum.beds.ac.uk/10.3390/su132112078 - 01 Nov 2021
Cited by 17 | Viewed by 3811
Abstract
Owing to blockchain characteristics such as transparency, traceability, and disintermediation, blockchain technology has been widely employed in sustainable supply chain management. The COVID-19 pandemic has accelerated the use of blockchain technology in the supply chain. Although most companies have realized the importance of [...] Read more.
Owing to blockchain characteristics such as transparency, traceability, and disintermediation, blockchain technology has been widely employed in sustainable supply chain management. The COVID-19 pandemic has accelerated the use of blockchain technology in the supply chain. Although most companies have realized the importance of blockchain technology, they often lack understanding of how to plan, measure, cultivate, and improve their own blockchain operation capabilities. Academic research has insufficiently explored the connotations and internal structure of blockchain operation capabilities and does not provide a clear understanding of how to transform blockchain operation capabilities to produce effective performance. In this context, we proposed a concept of blockchain operation capabilities for first time. We took the perspectives of the resource-based view and sociomaterialism theory, based on IT capabilities, big data analysis capabilities, and existing blockchain supply chain research, and explored the relationship between blockchain operation capabilities and competitive performance. We then constructed a hierarchical model for blockchain operation capabilities. To test our proposed research model, we used an online survey to collect data from 1206 firm managers with blockchain technology supply chain experience. The results showed that blockchain operation capabilities has a positive impact on supply chain integration and competitive performance, while supply chain integration has a strong mediating effect on the blockchain operation capabilities and competitive performance relationship. Implications for research and practice are discussed. Full article
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Review

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22 pages, 740 KiB  
Review
A Stakeholder-Specific View on Impact Sourcing—Systematic Literature Review and Recommendations for Future Research
by Thuy Nguyen and Daniel Beimborn
Sustainability 2022, 14(22), 15344; https://0-doi-org.brum.beds.ac.uk/10.3390/su142215344 - 18 Nov 2022
Viewed by 1399
Abstract
Impact Sourcing is the outsourcing of activities to disadvantaged social groups in order to help them become participants of the globalized digital world and thus benefit from higher incomes and wealth creation. Firms started using this approach in the early 2010s to contribute [...] Read more.
Impact Sourcing is the outsourcing of activities to disadvantaged social groups in order to help them become participants of the globalized digital world and thus benefit from higher incomes and wealth creation. Firms started using this approach in the early 2010s to contribute to their Corporate Social Responsibility goals. Empirical, mainly qualitative, research in the form of case studies has documented the achieved advantages and challenges faced. Our paper provides a systematic literature review of these studies. It consolidates the extant research findings along five involved stakeholder groups—impact sourcing providers, involved employees, their social communities, the outsourcing clients, and the government—and identifies avenues for future research. Full article
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